Comfy beds and pillows compared to most Japanese brand hotels.

Excellent staff, who really looked after us. Special thanks to Subedi, our host for breakfast who ensured all our needs were met with our toddler. Thank you for looking after us so well.

Excellent staff, who really looked after us. Special thanks to Subedi, our host for breakfast who ensured all our needs were met with our toddler. Thank you for looking after us so well.

Excellent as usual.

Excellent as usual.

Great location. Walking distance to two metro lines.

Great location. Walking distance to two metro lines.

Friendly staff, clean and well-decorative room. It’s convenient that this hotel is just nearby one of train station exit. Family Mart and Lawson are next to the hotel. It has a public hot bath area and gym room for free. Laundry is provided with reasonable fee.

Friendly staff, clean and well-decorative room. It’s convenient that this hotel is just nearby one of train station exit. Family Mart and Lawson are next to the hotel. It has a public hot bath area and gym room for free. Laundry is provided with reasonable fee.

Overall good but staff can be more helpful…lacking service from the heart. Professional but lacking in compassion & personal touch. Dutiful but lacking in devotion especially the supervisors / manager.

Overall good but staff can be more helpful…lacking service from the heart. Professional but lacking in compassion & personal touch. Dutiful but lacking in devotion especially the supervisors / manager.

Rooms were large and clean with nice bathrooms. Very pleasant staff. TV options for English were poor. We could only get CNN and no casting ability to the TV so bring an adapter. Dining options nearby were limited with restaurants keeping irregular hours. The hotel had a bar but it was not staffed and could take 15 min or more to get a drink. Needless to say the bar was mainly empty. There was a 7-11 nearby that had a good range of food, snacks, and beverages. Water was provided in the room daily which was nice. The breakfast buffet was about $28 per person which we found excessive. Thank God there was a McD’s about a block away. Our main complaint was that rooms could only be accessed by using your key card in the elevator which would only allow you to go to your assigned floor. Our group was split between two floors which necessitated us meeting up in the lobby which was a pain. If you have more than one room booked, I recommend requesting the same floor for all.

Rooms were large and clean with nice bathrooms. Very pleasant staff. TV options for English were poor. We could only get CNN and no casting ability to the TV so bring an adapter. Dining options nearby were limited with restaurants keeping irregular hours. The hotel had a bar but it was not staffed and could take 15 min or more to get a drink. Needless to say the bar was mainly empty. There was a 7-11 nearby that had a good range of food, snacks, and beverages. Water was provided in the room daily which was nice. The breakfast buffet was about $28 per person which we found excessive. Thank God there was a McD’s about a block away. Our main complaint was that rooms could only be accessed by using your key card in the elevator which would only allow you to go to your assigned floor. Our group was split between two floors which necessitated us meeting up in the lobby which was a pain. If you have more than one room booked, I recommend requesting the same floor for all.

Excellent cp value, near station, convenient, great service

Excellent cp value, near station, convenient, great service

The rooms are spacious and the location is convenient as the train station is right outside the hotel. The service is really wonderful ! When my daughter had an allergic reaction past midnight , the reception staff on night duty on 18 June sent us some anti-itch cream and a bucket of ice to soothe the swelling while the staff on duty on 19 June morning actually walked my hubby to the nearby pharmacy . We are grateful for the care shown and impressed with the high service standard of the staff! Thank you once again for making our stay memorable !

The rooms are spacious and the location is convenient as the train station is right outside the hotel. The service is really wonderful ! When my daughter had an allergic reaction past midnight , the reception staff on night duty on 18 June sent us some anti-itch cream and a bucket of ice to soothe the swelling while the staff on duty on 19 June morning actually walked my hubby to the nearby pharmacy . We are grateful for the care shown and impressed with the high service standard of the staff! Thank you once again for making our stay memorable !

We liked the comfy bed and close proximity to the subway station.

We liked the comfy bed and close proximity to the subway station.

Excellent cost/benefit value. My only disappointment is I wish the property was closer to Osaka Castle which was the main reason we stayed there. It’s 1.2 miles away.

Excellent cost/benefit value. My only disappointment is I wish the property was closer to Osaka Castle which was the main reason we stayed there. It’s 1.2 miles away.

Safe, clean and trendy hotel. Easy to walk to popular areas and close to subways

Safe, clean and trendy hotel. Easy to walk to popular areas and close to subways

We stayed here for 2 weeks while visiting my son and his family. Very convenient location, right by the subway station, within walking, very comfortable room. The staff was very helpful and polite.

We stayed here for 2 weeks while visiting my son and his family. Very convenient location, right by the subway station, within walking, very comfortable room. The staff was very helpful and polite.

Location: the location of this hotel is one of the most convenient per my experience in Osaka! Just outside several key lines, the ability to travel was seemless with this hotel. Service: upon check in we were greeted by the friendliest staff member: Limby (front desk). He saw it was almost my husbands birthday per his passport and personally brought a gift to our hotel room, it was the sweetest gesture I have ever experienced with hospitality! The rooms are very spacious and modern in design. We thoroughly enjoyed the quietness and relaxing this location while not giving up convenience in location. Highly recommend!

Location: the location of this hotel is one of the most convenient per my experience in Osaka! Just outside several key lines, the ability to travel was seemless with this hotel. Service: upon check in we were greeted by the friendliest staff member: Limby (front desk). He saw it was almost my husbands birthday per his passport and personally brought a gift to our hotel room, it was the sweetest gesture I have ever experienced with hospitality! The rooms are very spacious and modern in design. We thoroughly enjoyed the quietness and relaxing this location while not giving up convenience in location. Highly recommend!

Good location, clean and rooms were a good size. Staff were friendly and very helpful.

Good location, clean and rooms were a good size. Staff were friendly and very helpful.

I'm disappointed with the chef's attitude at the main restaurant, while the waiter was very nice and friendly. The restaurant served average food at expensive prices.

I'm disappointed with the chef's attitude at the main restaurant, while the waiter was very nice and friendly. The restaurant served average food at expensive prices.

Staffs not well trained, seems not very professional.