The room was mostly clean, other than a HUGE sticky stain on the floor next to the bed. (Probably VOMIT, from a previous guest.) there were hairs on the pillow case, of the HALF pillows! And the microwave had stuff splattered inside. Also, the Continental breakfast was closed an hour early, and it seemed like I inconvenienced the staff by asking for a cup of coffee, which I ended up making myself, after they told me to just get the stuff out.

The room was mostly clean, other than a HUGE sticky stain on the floor next to the bed. (Probably VOMIT, from a previous guest.) there were hairs on the pillow case, of the HALF pillows! And the microwave had stuff splattered inside. Also, the Continental breakfast was closed an hour early, and it seemed like I inconvenienced the staff by asking for a cup of coffee, which I ended up making myself, after they told me to just get the stuff out.

The worst and dirtiest place I have ever set foot in. I was amazed. You can tell the carpets have never ever ever been washed. Stains everywhere in hallways and rooms. The pull out that we needed for 5 of us had old socks in it showing they never opened it and cleaned the sheets. The phone made me laugh hard. It was a phone shell, no insides so we couldn't call front desk. The bath tub was filled with mildew and mold and there was debris. When the toilet didn't work they moved us to a room with double beds. Same dirty floors and nasty bathroom. You can tell owners do not give a #### about cleaning. So there is no way they change sheets. Had to get a third room on next day and we checked the bed for bugs. Mattress was filled with dog hair. We put our clothes all over the bed and slept on our clothes. Fridges were dirty. Coffee machine smegma. Three of us went to another hotel to shower. I had to get through my work deadlines and pushed through. I have slept in cheap motels. A bottle of bleach goes a long way. Oh argument with employee and guest in lobby. Guest put blanket in bathtub. Employee was mad. Guest said, "you have to wash it anyways." Employee says, "no we dont wash the blankets everyday." Boy by. Stay away. For sure health department needs to shut them down. Disease will spread. Shame on Grand Rapids. This is what we will remember.

Got to hotel 15 mins before 3 said check in isn’t until 3 and made us wait. Then three other people came in and said same thing. Got to room and it was so dirty and I had to pay a $50 deposit fee on top of my charge for this place! Holes in the walls, hair all over the place. Just completely disgusting. But it’s sold out everywhere and last hotel available. Plus pool was down due to maintenance. For paying $130 I’m so disappointed and a waste of money for us. Very disappointing.

The worst and dirtiest place I have ever set foot in. I was amazed. You can tell the carpets have never ever ever been washed. Stains everywhere in hallways and rooms. The pull out that we needed for 5 of us had old socks in it showing they never opened it and cleaned the sheets. The phone made me laugh hard. It was a phone shell, no insides so we couldn't call front desk. The bath tub was filled with mildew and mold and there was debris. When the toilet didn't work they moved us to a room with double beds. Same dirty floors and nasty bathroom. You can tell owners do not give a #### about cleaning. So there is no way they change sheets. Had to get a third room on next day and we checked the bed for bugs. Mattress was filled with dog hair. We put our clothes all over the bed and slept on our clothes. Fridges were dirty. Coffee machine smegma. Three of us went to another hotel to shower. I had to get through my work deadlines and pushed through. I have slept in cheap motels. A bottle of bleach goes a long way. Oh argument with employee and guest in lobby. Guest put blanket in bathtub. Employee was mad. Guest said, "you have to wash it anyways." Employee says, "no we dont wash the blankets everyday." Boy by. Stay away. For sure health department needs to shut them down. Disease will spread. Shame on Grand Rapids. This is what we will remember.

Got to hotel 15 mins before 3 said check in isn’t until 3 and made us wait. Then three other people came in and said same thing. Got to room and it was so dirty and I had to pay a $50 deposit fee on top of my charge for this place! Holes in the walls, hair all over the place. Just completely disgusting. But it’s sold out everywhere and last hotel available. Plus pool was down due to maintenance. For paying $130 I’m so disappointed and a waste of money for us. Very disappointing.

The worst and dirtiest place I have ever set foot in. I was amazed. You can tell the carpets have never ever ever been washed. Stains everywhere in hallways and rooms. The pull out that we needed for 5 of us had old socks in it showing they never opened it and cleaned the sheets. The phone made me laugh hard. It was a phone shell, no insides so we couldn't call front desk. The bath tub was filled with mikdew and mold and there was debris. When the toilet didn't work they moved us to a room with double beds. Same dirty floors and nasty bathroom. You can tell owners do not give a #### about cleaning. So there is no way they change sheets. Had to get a third room on next day and we checked the bed for bugs. Mattress was filled with dog hair. We put our clothes all over the bed and slept on our clothes. Fridges were dirty. Coffee machine smegma. Three of us went to another hotel to shower. I had to get through my work deadlines and pushed through. I have slept in cheap motels. A bottle of bleach goes a long way. Oh argument with employee and guest in lobby. Guest put blanket in bathtub. Employee was mad. Guest said, "you have to wash it anyways." Employee says, "no we dont wash the blankets everyday." Boy by. Stay away. For sure health department needs to shut them down. Disease will spread. Shame on Grand Rapids. This is what we will remember.

I stayed for a couple nights, being partially homeless it was a refreshing few nights to be able to recharge

I stayed for a couple nights, being partially homeless it was a refreshing few nights to be able to recharge

I liked evetyyhing including the pool and game room!

Booked online check in was at 3 advertise a piol and game room which have been unavailable for over a yr the walls han carpets were nasty and dirty also upon arrival had to pay another 50 we had blood on our carpet floor would not recommend to no one their breakfast they advertise is cereal and good luck with milk for that this place should not be advertising falsly lot of money for very unclean dirty place housekeeping wasn't any better would absolutely not recommend especially if you have children

Booked online check in was at 3 advertise a piol and game room which have been unavailable for over a yr the walls han carpets were nasty and dirty also upon arrival had to pay another 50 we had blood on our carpet floor would not recommend to no one their breakfast they advertise is cereal and good luck with milk for that this place should not be advertising falsly lot of money for very unclean dirty place housekeeping wasn't any better would absolutely not recommend especially if you have children

Don’t go here black mold on the shower ceiling, broken toilet seats, dirty linens from previous guest. Won’t refund you literally a health hazard.

Nice

Our room was given away. My wife and I wanted a King bed but were "upgraded" to Two queens. We were looking forward to sharing a big bed and instead were crammed into a smaller bed. Maybe they should have reached out to see if we wanted the "upgrade" before giving away our room. The front desk associate was absolutely useless, We called because the TV wasn't working. (i had to get it working) Our room phone didn't work and was never fixed . Also we found a turd in the elevator!! We once again informed the same front desk guy and he could care less. He said "someone will have it clean by morning" That is a bio-hazard, how lazy and careless can you be??

Our room was given away. My wife and I wanted a King bed but were "upgraded" to Two queens. We were looking forward to sharing a big bed and instead were crammed into a smaller bed. Maybe they should have reached out to see if we wanted the "upgrade" before giving away our room. The front desk associate was absolutely useless, We called because the TV wasn't working. (i had to get it working) Our room phone didn't work and was never fixed . Also we found a turd in the elevator!! We once again informed the same front desk guy and he could care less. He said "someone will have it clean by morning" That is a bio-hazard, how lazy and careless can you be??

Good staff, Cleanliness Breakfast need more options.

Good place

Good place

Arrived at hotel after hours individuals outside of establishment looked shady. More than one lady of the night prowling near lobby. I failed to mention that the showers appeared to have feces splatter. Couldn't shower instead I showered at a local gym. Attempting to check out receptionist was rude and apologetic. Notifyed owner/management different individual had same disposition

Arrived at hotel after hours individuals outside of establishment looked shady. More than one lady of the night prowling near lobby. I failed to mention that the showers appeared to have feces splatter. Couldn't shower instead I showered at a local gym. Attempting to check out receptionist was rude and apologetic. Notifyed owner/management different individual had same disposition

The hotel was dirty and smelled like cigarettes. The beds were filthy and the stench of the rooms were unbearable. It smells like wet mold throughout that whole place. Staff didn't seem like they cared about being there. This place is horrible.

The hotel was dirty and smelled like cigarettes. The beds were filthy and the stench of the rooms were unbearable. It smells like wet mold throughout that whole place. Staff didn't seem like they cared about being there. This place is horrible.

Its not what they show online woth the pictures. Room is Filthy. Tub is Filthy, breakfast is a complete joke. Staff is not personable act like they dont want to even help you. Room smells completely like cigarettes is just horrible experience, Will not be going back EVER! Dont waste time or money going there. Not worth your lack of confort

Alll good

Alll good

Its not what they show online woth the pictures. Room is Filthy. Tub is Filthy, breakfast is a complete joke. Staff is not personable act like they dont want to even help you. Room smells completely like cigarettes is just horrible experience, Will not be going back EVER! Dont waste time or money going there. Not worth your lack of confort

This place looks like it was condemed at one point the bathroom in my room had old toothpaste on floor and hair everywete the tub hadnt been clean. The pool was green and gross the hot tub was shut down. The elevator had nothing saying it was recently inspected and felt very unsafe. The breakfast was a joke powdered donuts and cereal and they charged me $50 to much yuck expedia needs to take this hotel pff their suggestions asap

This place looks like it was condemed at one point the bathroom in my room had old toothpaste on floor and hair everywete the tub hadnt been clean. The pool was green and gross the hot tub was shut down. The elevator had nothing saying it was recently inspected and felt very unsafe. The breakfast was a joke powdered donuts and cereal and they charged me $50 to much yuck expedia needs to take this hotel pff their suggestions asap

The pictures displayed on the website do not match the actuality. Rooms were extremely dirty. Carpets was burnt and not vacuumed. This hotel is also currently renting rooms by the week.

The pictures displayed on the website do not match the actuality. Rooms were extremely dirty. Carpets was burnt and not vacuumed. This hotel is also currently renting rooms by the week.

The bathroom was dirty. When we got there there was a long hair in the toilet, and little hairs in the sink. You could hear everything through the walls. There were stains on the floor in the hallways. Breakfast wasn’t great and they ran out of things.