Property did not have a washing machine as listed in amenities which was very disappointing. We did not receive our check in details so had to call for help and was sitting outside the apartment waiting. Door handle on the inside comes off and even though it states there is a balcony you cannot access it. Did not like being misled. Otherwise we like the location and the space of the apartment.

Property did not have a washing machine as listed in amenities which was very disappointing. We did not receive our check in details so had to call for help and was sitting outside the apartment waiting. Door handle on the inside comes off and even though it states there is a balcony you cannot access it. Did not like being misled. Otherwise we like the location and the space of the apartment.

Large family apartment, quiet surroundings with all the facilities you will need. Clean and tidy easy check in and check out, great communication and good value if 4 of you.

Large family apartment, quiet surroundings with all the facilities you will need. Clean and tidy easy check in and check out, great communication and good value if 4 of you.

Easy to get to train station and walk downtown

Easy to get to train station and walk downtown

We had a family trip with our two children to Amsterdam and stayed here because of the separate bedrooms. The apartment was well located. We found the cleanliness poor and despite a promise of a deep clean the cleaner just rectified a few specific issues that we had identified and the property was still very dusty. The cleaner didn’t seem to know how to actually clean, he didn’t move the bin or any furniture to clean around them and consequently we found dirt and food behind the sofas and under the beds. The skirting boards looked like they have never been cleaned and inside the kitchen cupboards was dusty. We cleaned much of the apartment ourselves so that we could stay there. Despite good communication I didn’t feel that they actually cared about our issues and despite telling them that we purchased things to clean the apartment with we received no offer to pay for those or any compensation for the inconvenience.

We had a family trip with our two children to Amsterdam and stayed here because of the separate bedrooms. The apartment was well located. We found the cleanliness poor and despite a promise of a deep clean the cleaner just rectified a few specific issues that we had identified and the property was still very dusty. The cleaner didn’t seem to know how to actually clean, he didn’t move the bin or any furniture to clean around them and consequently we found dirt and food behind the sofas and under the beds. The skirting boards looked like they have never been cleaned and inside the kitchen cupboards was dusty. We cleaned much of the apartment ourselves so that we could stay there. Despite good communication I didn’t feel that they actually cared about our issues and despite telling them that we purchased things to clean the apartment with we received no offer to pay for those or any compensation for the inconvenience.

The receptionists were great.

The receptionists were great.

The property changed the way you enter into the premise 4 times in our 5 night stay. We were locked out 3 times in 1 day and the final time that same day was at 11:30 pm. When we called YAYS they said they have been emailing us, but we had no emails and no communications with them. They were unwilling to help us get into our rooms at 11:30 pm. We had to walk 15 min to get a key because they changed the locks, these same keys we got at 11:30 pm were then changed again the next morning and we had to get new keys again the next morning. The floors were dirty with crumbs from previous guests. The kitchen table had dried coffee rings and crumbs on it, which I washed off upon checking in. The pillows had brown staining on them. Overall, the time and hassle spent getting access to our unit is not worth staying again. I wouldn’t stay again.

The property changed the way you enter into the premise 4 times in our 5 night stay. We were locked out 3 times in 1 day and the final time that same day was at 11:30 pm. When we called YAYS they said they have been emailing us, but we had no emails and no communications with them. They were unwilling to help us get into our rooms at 11:30 pm. We had to walk 15 min to get a key because they changed the locks, these same keys we got at 11:30 pm were then changed again the next morning and we had to get new keys again the next morning. The floors were dirty with crumbs from previous guests. The kitchen table had dried coffee rings and crumbs on it, which I washed off upon checking in. The pillows had brown staining on them. Overall, the time and hassle spent getting access to our unit is not worth staying again. I wouldn’t stay again.

We were travelling a 4 so wanted accommodation that would mean that we were all together rather than 2 hotel rooms. This was perfect for us and made for a very enjoyable stay. Properly was clean and in a good location for Joordan’s shops, bars and restaurants while still only being a 15-20 min walk to the heart of the city. Worked out to be great for us.

We were travelling a 4 so wanted accommodation that would mean that we were all together rather than 2 hotel rooms. This was perfect for us and made for a very enjoyable stay. Properly was clean and in a good location for Joordan’s shops, bars and restaurants while still only being a 15-20 min walk to the heart of the city. Worked out to be great for us.

Rooms were comfortable and clean. Easy access to streets with grocery stores and other local stores

Rooms were comfortable and clean. Easy access to streets with grocery stores and other local stores

Stayed here for 5 days and it did not disappoint. The facility is a short walk to and from Amsterdam Central in the Jordaan area. One can walk or take a short bus ride. The facility is clean, quiet, well-appointed and in a safe area. I like that it was on the edge of Jordaan away from the crowds but close enough to shops and restaurants. Communications with staff began before my stay to ensure a smooth arrival. Staff I interacted with were friendly, knowledgeable and professional. I would not hesitate recommending this property or staying here again.

Stayed here for 5 days and it did not disappoint. The facility is a short walk to and from Amsterdam Central in the Jordaan area. One can walk or take a short bus ride. The facility is clean, quiet, well-appointed and in a safe area. I like that it was on the edge of Jordaan away from the crowds but close enough to shops and restaurants. Communications with staff began before my stay to ensure a smooth arrival. Staff I interacted with were friendly, knowledgeable and professional. I would not hesitate recommending this property or staying here again.

Nothing to complain, the apartment is very nice and based in a very strategic position. Good choice for sure! 👌

Nothing to complain, the apartment is very nice and based in a very strategic position. Good choice for sure! 👌

Great location and communication from staff. Perfect for a quick getaway

Great location and communication from staff. Perfect for a quick getaway

Great property- large apartments. Customer service is terrible.

Great property- large apartments. Customer service is terrible.

Nicely designed, very clean and great functional and large sized space for at family of 4… everything you needed for a short break with good transport links… really enjoyed our stay!

Nicely designed, very clean and great functional and large sized space for at family of 4… everything you needed for a short break with good transport links… really enjoyed our stay!

Very nice apartment. Good local spot. Quiet and walkable to everything you need.

Very nice apartment. Good local spot. Quiet and walkable to everything you need.

The apartment was spacious and comfortable. Two biggest issues were the shower that completely flooded the bathroom when in use and very dull knives.

The apartment was spacious and comfortable. Two biggest issues were the shower that completely flooded the bathroom when in use and very dull knives.

Spacious with good sized family room

Spacious with good sized family room