We have been staying at this location twice a year for the last 10 years. It is close to our family and it is centrally located. In the past service was great. BUT the last few visits, the quality of the hotel has started to slip. Little things at first, food in the restaurant and overall service at the front desk. But this last visit was just trouble!!!!! Check in was really slow, internet was lacking and the food was disappointing to say the least. But the worst thing was the fact that our hotel room was not even cleaned for the last two days of our visit..I can understand the first day maybe because we left the room afternoon to visit our family etc. But the last night we were out of the hotel room before 10am and was back after 10 pm that night. We had to come down after getting back to get bath tissue, towels and soap because we didn't have any. We let the front desk know and they really didn't seem to care. This hotel had become our home away from home previously , so it really had saddened us to the bad service and lack of caring. So when we come back to Brazil in the fall, we will have to go stay somewhere else.....

We have been staying at this location twice a year for the last 10 years. It is close to our family and it is centrally located. In the past service was great. BUT the last few visits, the quality of the hotel has started to slip. Little things at first, food in the restaurant and overall service at the front desk. But this last visit was just trouble!!!!! Check in was really slow, internet was lacking and the food was disappointing to say the least. But the worst thing was the fact that our hotel room was not even cleaned for the last two days of our visit..I can understand the first day maybe because we left the room afternoon to visit our family etc. But the last night we were out of the hotel room before 10am and was back after 10 pm that night. We had to come down after getting back to get bath tissue, towels and soap because we didn't have any. We let the front desk know and they really didn't seem to care. This hotel had become our home away from home previously , so it really had saddened us to the bad service and lack of caring. So when we come back to Brazil in the fall, we will have to go stay somewhere else.....

The staff was great and our stay was great also. We felt safe with the cleaning process

Ibis has everything you need on a hotel, good shower, god bed and nice location.

Ibis has everything you need on a hotel, good shower, god bed and nice location.

Great people and great service

Great people and great service

Great location

Great location

the hotel location is good, room is very clean and quiet, breakfast with many choices, satisfied with this stay, thank you

the hotel location is good, room is very clean and quiet, breakfast with many choices, satisfied with this stay, thank you

Very happy with this hotel. Very new so in excellent condition. Staff were helpful especially when I was under-the-weather. Nice hotel. There's a Budget Ibis right next door so make sure you know which one you have booked :)

Very happy with this hotel. Very new so in excellent condition. Staff were helpful especially when I was under-the-weather. Nice hotel. There's a Budget Ibis right next door so make sure you know which one you have booked :)

Location was not the best, but nice hotel and nice rooms.

Location was not the best, but nice hotel and nice rooms.