We love it!

The breakfast always different and delicious!

The breakfast always different and delicious!

The staff, facilities are great and also management always attends to your needs 24/7

The staff, facilities are great and also management always attends to your needs 24/7

Everything great but the AC

Everything great but the AC

Disappointed as this is the second time I have had to pay extra money at the front desk because I used Expedia they charged me an additional $100 upon arrival. They stated it was because I didn’t pay taxes for the room.

Disappointed as this is the second time I have had to pay extra money at the front desk because I used Expedia they charged me an additional $100 upon arrival. They stated it was because I didn’t pay taxes for the room.

Nice hotel 5 star service

Nice hotel 5 star service

Upon arrival i was told by the very rude front desk person i would have to pay the taxes because i didnt appear as a tourist "in their system". I told the man i had entered the country to visit as a tourist that is impossible. It was my 4th day in the country and i had stayed in other hotels and was never told this. He didnt care and in a very condecending manner told me i had to pay. Well i did and later while looking at my passport i see the immigration stamp with the letters RT which is the tourist permit. I go back down show it to another rude and condecending front desk person and he tells me hmmm i wonder how that got there because my coworker told me he had not seen that. I asked him sir are you implying i am trying to somehow cheat you?? Most ridiculous thing ive ever encountered in my many years of travel around the world. Reluctantly they reimbursed my tax payment. Would strongly recommed you stay at Hotel Estelar down the road much nicer place and infinitely better service. My friend who lives there told them they should be ashamed and that she will make sure to never have anyone visiting stay there again!!!

Upon arrival i was told by the very rude front desk person i would have to pay the taxes because i didnt appear as a tourist "in their system". I told the man i had entered the country to visit as a tourist that is impossible. It was my 4th day in the country and i had stayed in other hotels and was never told this. He didnt care and in a very condecending manner told me i had to pay. Well i did and later while looking at my passport i see the immigration stamp with the letters RT which is the tourist permit. I go back down show it to another rude and condecending front desk person and he tells me hmmm i wonder how that got there because my coworker told me he had not seen that. I asked him sir are you implying i am trying to somehow cheat you?? Most ridiculous thing ive ever encountered in my many years of travel around the world. Reluctantly they reimbursed my tax payment. Would strongly recommed you stay at Hotel Estelar down the road much nicer place and infinitely better service. My friend who lives there told them they should be ashamed and that she will make sure to never have anyone visiting stay there again!!!

I had a wonderful stay at the GHL Hotel Grand Villavicencio. The hotel was clean and well-maintained, and the room was spacious, cozy and comfortable. The air conditioning was efficient and much needed in this hot region of Colombia. Parking was easy and hassle-free. Breakfast was delicious and served on the top floor with panoramic views of the city. The staff were friendly and spoke good English. I would definitely recommend this hotel to anyone visiting Villavicencio.

I had a wonderful stay at the GHL Hotel Grand Villavicencio. The hotel was clean and well-maintained, and the room was spacious, cozy and comfortable. The air conditioning was efficient and much needed in this hot region of Colombia. Parking was easy and hassle-free. Breakfast was delicious and served on the top floor with panoramic views of the city. The staff were friendly and spoke good English. I would definitely recommend this hotel to anyone visiting Villavicencio.

Older property but still nice

Older property but still nice

Great place, but I will not stay there again.

Great place, but I will not stay there again.

Aside for the rooms, there was no air condition. Eating and walking to and from my room was complete torture as I was dripping sweat. The staff was very invasive to peoples personal life. Staring non stop and hawking my every conversion and simple social time. Having a guest to visit me and not even stay overnight was like bloody murder. I stayed alone all the way in a different country so my friend who moved there from America would come and visit me.

Aside for the rooms, there was no air condition. Eating and walking to and from my room was complete torture as I was dripping sweat. The staff was very invasive to peoples personal life. Staring non stop and hawking my every conversion and simple social time. Having a guest to visit me and not even stay overnight was like bloody murder. I stayed alone all the way in a different country so my friend who moved there from America would come and visit me.

Excellent service rendered by personnel.

very clean and specious. excellent breakfast and pool an d steam room

very clean and specious. excellent breakfast and pool an d steam room

The room was big But the tv to small

The room was big But the tv to small

Staff was top notch, nice and modern hotel

Staff was top notch, nice and modern hotel

A good hotel in the middle of town with good facilities and close to major shopping malls. Good price for it's category and good service. Very good overall.

Overall excellent service and value for your money.

A good hotel in the middle of town with good facilities and close to major shopping malls. Good price for it's category and good service. Very good overall.

Overall excellent service and value for your money.