Great stay but waffle machine not working for breakfast-and I love them

I have stayed at this property several times and will go back when in OCMD. The staff is super friendly and professional. Always willing to help. VERY clean. Location is perfect for me. Easy and fast check-in. Best free breakfast I have had at any OC hotel. Plenty of parking onsite. Pet friendly (pretty sure they like my dog more than me! haha). I have never had any problems at the hotel. Very happy customer and mangy hound dog.

Disappointed. We stayed at this hotel earlier in the year and loved it. We were shocked to find the rooms (we had 2) were totally unfit for a top scale hotel. The first room, top floor, great view, clean, except the toilet bowl (not the lid but the bowl) had a crack in the middle thru the porclean. Also a chair cushion was falling apart at the seams. We called the front desk and were immediately moved to another larger room due to the issues. The second room (501) was an upgrade, also a very nice room with a great view. This room had no AC and the thermostat had an CH-05 error code. The room also had a musty smell and the carpet appeared to have been pulled up and put back down possibly wet. We decided to just stay after having unpacked and losing a couple of hours of our trip to celebrate my husband's birthday. The girl at the front desk was very accomodating and understanding and assured us she would have the AC repaired asap. For the 2 nights we were in the hotel we had the sliding glass doors open with no screens in order to get some kind of air circulation in the room. Having seasonal allergies this was not the best solution but the only solution and it worked as far as tolerating the issue. Since we have stayed here before and seen the hotel at in a much better state it was such a disappontment to find this much decline in 10 months. The staff at the front desk are awesome, the rooms were clean, maybe new mangement and better communication would help.

Disappointed. We stayed at this hotel earlier in the year and loved it. We were shocked to find the rooms (we had 2) were totally unfit for a top scale hotel. The first room, top floor, great view, clean, except the toilet bowl (not the lid but the bowl) had a crack in the middle thru the porclean. Also a chair cushion was falling apart at the seams. We called the front desk and were immediately moved to another larger room due to the issues. The second room (501) was an upgrade, also a very nice room with a great view. This room had no AC and the thermostat had an CH-05 error code. The room also had a musty smell and the carpet appeared to have been pulled up and put back down possibly wet. We decided to just stay after having unpacked and losing a couple of hours of our trip to celebrate my husband's birthday. The girl at the front desk was very accomodating and understanding and assured us she would have the AC repaired asap. For the 2 nights we were in the hotel we had the sliding glass doors open with no screens in order to get some kind of air circulation in the room. Having seasonal allergies this was not the best solution but the only solution and it worked as far as tolerating the issue. Since we have stayed here before and seen the hotel at in a much better state it was such a disappontment to find this much decline in 10 months. The staff at the front desk are awesome, the rooms were clean, maybe new mangement and better communication would help.

Great room and clean. Surprised that I was charged for parking

Great room and clean. Surprised that I was charged for parking

Spacious room. Great view of the bay. Very clean. Great breakfast. Would definitely stay again

Spacious room. Great view of the bay. Very clean. Great breakfast. Would definitely stay again

A perfect fall getaway! Friendly staff! Great breakfast! Chris was very friendly every morning. Works very hard! Thank You!

A perfect fall getaway! Friendly staff! Great breakfast! Chris was very friendly every morning. Works very hard! Thank You!

Main problem, and it was a big one, is barking dogs all around us. Pet-friendly hotels should try their best to separate by floor!!

Main problem, and it was a big one, is barking dogs all around us. Pet-friendly hotels should try their best to separate by floor!!

Everything was clean & very friendly service. Kim was super friendly checking us in & Carol made sure everything was fresh & stocked for breakfast. Breakfast was really good with lots of options. Indoor pool is on the 8th floor with beautiful views. The only cons were the shower floor was rough & hurt our feet & parking got a bit tricky to find a spot at night.

Everything was clean & very friendly service. Kim was super friendly checking us in & Carol made sure everything was fresh & stocked for breakfast. Breakfast was really good with lots of options. Indoor pool is on the 8th floor with beautiful views. The only cons were the shower floor was rough & hurt our feet & parking got a bit tricky to find a spot at night.

Nice, quiet, private feel. Staffs very nice. Room Ac make noice , microwave not work, but it’s okay for us.

Great

Great location and great views. Outdoor pool was excellent. Breakfast buffet was very nice. Our stay was at the end of the summer season and the rooms/ hallways/ elevators needed some freshening up. Marriott takes pride in their facilities so I am sure these areas will be addressed.

Very nice clean staff was friendly and decor was nice

Excellent hotel just after season ended so it seemed they may have been light on staff. Also was not happy about being charged an extra charge for parking when there was no options but to park at hotel. I can see if you brought a 2nd vehicle

Excellent hotel just after season ended so it seemed they may have been light on staff. Also was not happy about being charged an extra charge for parking when there was no options but to park at hotel. I can see if you brought a 2nd vehicle

The staff and room was very nice.

The hotel was nice and new, But the dogs barking were annoying

The hotel was nice and new, But the dogs barking were annoying

Bathroom door squeaky, bathroom tile broken, table in balcony broken, sofa very uncomfortable; No golf channel on TV, Staff could be friendlier; Breakfast just average, charging $15/day for parking!

Enjoyed this property so much! Staff was attentive, friendly, & helpful. The location has a nice view & it’s a lively place for a mature crowd.

Stay there anytime in OC. Pet friendly ,spacious rooms and great staff

It was for 2 nights and it was very good

It was for 2 nights and it was very good

Labor Day '24. Good location, easy access. Lots of parking. Front desk Emma was great! Friendly, funny, and full of good info. A really nice check in. Room was large, clean and well equipped. Bed wasn't very comfort. Overall a very good stay!We would definitely come back!

Labor Day '24. Good location, easy access. Lots of parking. Front desk Emma was great! Friendly, funny, and full of good info. A really nice check in. Room was large, clean and well equipped. Bed wasn't very comfort. Overall a very good stay!We would definitely come back!

That experience was amazing!! Thank you

This was a great stay. Walking distance from beach, indoor and outdoor pool. Friendly and helpful staff. Would absolutely return. Complimentary breakfast was great as well!