Great hotel no issues. Nice efficient staff

Great hotel no issues. Nice efficient staff

Angelika is an excellent, friendly and efficient receptionist. Our room was spacious and light. The bedroom furniture was old, brown, dated and had definitely seen better days. The bed was comfortable. There was an unpleasant aroma in the bathroom. It took a very long time for the hot water to come through to the basin in the evening, which wasted a lot of it. The food in the restaurant was excellent and fairly priced. On the first evening there was an experienced team of professional waiters, including a Manager, Dean, who is one of the best we've met. We had a lovely evening. On the second evening there was no apparent leadership and the waiters were inexperienced. Although they worked hard, they needed direction and the service was a shambles. From our arrival to the serving of the food took an hour. Our drinks didnt come, so we collected them from the bar ourselves. At breakfast, Geraldine was a professional, hard working and friendly supervisor. They were understaffed, but on both mornings she made sure the service ran well. There is plenty of free parking at the hotel. We appreciated that breakfast was served until 11 am at weekends and also the 12 noon checkout time.

Angelika is an excellent, friendly and efficient receptionist. Our room was spacious and light. The bedroom furniture was old, brown, dated and had definitely seen better days. The bed was comfortable. There was an unpleasant aroma in the bathroom. It took a very long time for the hot water to come through to the basin in the evening, which wasted a lot of it. The food in the restaurant was excellent and fairly priced. On the first evening there was an experienced team of professional waiters, including a Manager, Dean, who is one of the best we've met. We had a lovely evening. On the second evening there was no apparent leadership and the waiters were inexperienced. Although they worked hard, they needed direction and the service was a shambles. From our arrival to the serving of the food took an hour. Our drinks didnt come, so we collected them from the bar ourselves. At breakfast, Geraldine was a professional, hard working and friendly supervisor. They were understaffed, but on both mornings she made sure the service ran well. There is plenty of free parking at the hotel. We appreciated that breakfast was served until 11 am at weekends and also the 12 noon checkout time.

Nicely presented room. Looked clean. Bathroom smelled of death. Told reception and was told someone would be up to check it out but no one came. Also water provided in the carton in the room, one was already half drunk. Nothing major but the reception desk couldn’t provide replacement.

Nicely presented room. Looked clean. Bathroom smelled of death. Told reception and was told someone would be up to check it out but no one came. Also water provided in the carton in the room, one was already half drunk. Nothing major but the reception desk couldn’t provide replacement.

Hotel overall was very good however bedroom furniture was tired and in need a of a refurb

Hotel overall was very good however bedroom furniture was tired and in need a of a refurb