This place was over crowded. Not enough staff. Waited almost 20 minutes to get on elevator. Human traffic in the balding is terrible and extremely overwhelming

This place was over crowded. Not enough staff. Waited almost 20 minutes to get on elevator. Human traffic in the balding is terrible and extremely overwhelming

Terrible Customer Service. The reception personnel quite rude with customers. Absolutely helpless. They clean the rooms ONLY every three days. Even if you request to get your room clean, they won’t do it. It took them two days to bring toilet paper and towels to the room (I am not exaggerating). We have to buy toilet paper at the grocery store. They always lied about everything: anything you request at the reception: they always sayid: “you’ll get it in the next few hours”. They never showed up.You have to go to the reception several times to remind them about your request. The lines of people waiting at the reception to get help were INSANE.I have never experienced such a TERRIBLE service. Not even in a motel you get such a bad service. In a scale from 1 to 10 they don’t even get 1. The smell of trash outside the building is unbearable and the loud music until 3-4 a.m make your staying a nightmare. There is nothing compared with what they offered on their website. I never write reviews but I have to write this one to let people know in advance how terrible this hotel is. I hope they change the whole management team and reception personnel. They are very aggressive, disrespectful and never help with anything you need. Not even with the basic needs that a hotel should offer (toilet paper, towels, hand soap and iron. To summarize, please find other options where to stay because this property is the worst one in the whole hospitality industry.

Terrible Customer Service. The reception personnel quite rude with customers. Absolutely helpless. They clean the rooms ONLY every three days. Even if you request to get your room clean, they won’t do it. It took them two days to bring toilet paper and towels to the room (I am not exaggerating). We have to buy toilet paper at the grocery store. They always lied about everything: anything you request at the reception: they always sayid: “you’ll get it in the next few hours”. They never showed up.You have to go to the reception several times to remind them about your request. The lines of people waiting at the reception to get help were INSANE.I have never experienced such a TERRIBLE service. Not even in a motel you get such a bad service. In a scale from 1 to 10 they don’t even get 1. The smell of trash outside the building is unbearable and the loud music until 3-4 a.m make your staying a nightmare. There is nothing compared with what they offered on their website. I never write reviews but I have to write this one to let people know in advance how terrible this hotel is. I hope they change the whole management team and reception personnel. They are very aggressive, disrespectful and never help with anything you need. Not even with the basic needs that a hotel should offer (toilet paper, towels, hand soap and iron. To summarize, please find other options where to stay because this property is the worst one in the whole hospitality industry.

Location excellent but no services at all starting from check in till checkout

Location excellent but no services at all starting from check in till checkout

Comfortable room

Comfortable room

There I no unloading in front of the builidng. My driver had to drop me off at the corner and I had to walk to the buildng. I booked 4 rooms. When I check-in, only 3 rooms showed in their system. I had to show them my hotel.com reservation multiple times before they gave me the last room. The person that was helping me ran off to do something else in the middle of fixing my issue. The replacement wasn't helpful at all. After about 45 mins, I finally got all 4 rooms. When I check the room, 1 of the room was not cleaned from the previous booking. I was given another room and that room was missing towels and the AC remote was missing There was no way to adjust the air conditioning without the remote.

There I no unloading in front of the builidng. My driver had to drop me off at the corner and I had to walk to the buildng. I booked 4 rooms. When I check-in, only 3 rooms showed in their system. I had to show them my hotel.com reservation multiple times before they gave me the last room. The person that was helping me ran off to do something else in the middle of fixing my issue. The replacement wasn't helpful at all. After about 45 mins, I finally got all 4 rooms. When I check the room, 1 of the room was not cleaned from the previous booking. I was given another room and that room was missing towels and the AC remote was missing There was no way to adjust the air conditioning without the remote.

We booked 4 night but we stayed only 1 night, it is not comfortable. We are surprised when we reached the hotel it is furnished apartment not a hotel and during they don’t clean the room.

We booked 4 night but we stayed only 1 night, it is not comfortable. We are surprised when we reached the hotel it is furnished apartment not a hotel and during they don’t clean the room.

Its modern and well equipped with basic needs.The room is spacious and more than enough for one person.The bed is excellent.Well located too.and the price was unbeatable.

Its modern and well equipped with basic needs.The room is spacious and more than enough for one person.The bed is excellent.Well located too.and the price was unbeatable.

The room is very clean, modern, has everything you need, a breathtaking view from the balcony. the problem of noise outside from the construction site is easily solved by closing the window. recommend!

The room is very clean, modern, has everything you need, a breathtaking view from the balcony. the problem of noise outside from the construction site is easily solved by closing the window. recommend!

very good overall

very good overall