Loved location Much quieter than I expected . Staff really helpful Bathroom vey small but it’s a refitted art deco hotel so opportunities limited

Loved location Much quieter than I expected . Staff really helpful Bathroom vey small but it’s a refitted art deco hotel so opportunities limited

Property is old but nice & tidy. Just the climbing up the stairs, not helpful when you are 71 years old.

Property is old but nice & tidy. Just the climbing up the stairs, not helpful when you are 71 years old.

The staff are very nice, but appear to be overwhelmed because they need to manage the pub as well as the hotel. The room appeared to be clean upon checking in. I felt safe as a solo female traveler. They don’t offer daily housekeeping as advertised on the third party booking platform. When they did, The housekeeping during my stay wasn’t through at all. Internet didn’t work for me the entire time.

The staff are very nice, but appear to be overwhelmed because they need to manage the pub as well as the hotel. The room appeared to be clean upon checking in. I felt safe as a solo female traveler. They don’t offer daily housekeeping as advertised on the third party booking platform. When they did, The housekeeping during my stay wasn’t through at all. Internet didn’t work for me the entire time.

Great location

Great location

Old building but room was clean and comfortable. Pretty good value and suitable location. Dining room is nice and food and service was good. A little noisy with the band but didn’t keep us awake. Great place for a quick overnight stay.

Old building but room was clean and comfortable. Pretty good value and suitable location. Dining room is nice and food and service was good. A little noisy with the band but didn’t keep us awake. Great place for a quick overnight stay.

We truly enjoyed our stay in thisnplace, lovely and friendly staff. The only one hard thing for us was carrying our baggages to the second floor by ourselves. Other than everything is perfect about this place.

We truly enjoyed our stay in thisnplace, lovely and friendly staff. The only one hard thing for us was carrying our baggages to the second floor by ourselves. Other than everything is perfect about this place.

Place was great for what we needed. Perfectly located, great price, easy and accommodating staff.

Place was great for what we needed. Perfectly located, great price, easy and accommodating staff.

Old hotel, have to climb the stairs with our two luggages because there is no lift. One of the staff helped to take our luggages upstairs which was nice.

Old hotel, have to climb the stairs with our two luggages because there is no lift. One of the staff helped to take our luggages upstairs which was nice.

The Katoomba Family Hotel offers cosy rooms in the heart of Katoomba. The rooms were spacious with private bathrooms, and the bed was very comfortable. A/C for the summer heat was brilliant, and I could see the heating is an efficient system that I'm sure would be brilliant in the winter months. Great location, and very friendly staff who made our check in and out very easy. I would highly recommend!

The Katoomba Family Hotel offers cosy rooms in the heart of Katoomba. The rooms were spacious with private bathrooms, and the bed was very comfortable. A/C for the summer heat was brilliant, and I could see the heating is an efficient system that I'm sure would be brilliant in the winter months. Great location, and very friendly staff who made our check in and out very easy. I would highly recommend!

Clean and tidy property. Room was very small. Food portions in bistro downstairs were gigantic. One meal could have fed 2 people. Overall, good value for money.

Clean and tidy property. Room was very small. Food portions in bistro downstairs were gigantic. One meal could have fed 2 people. Overall, good value for money.

It is being renovated so messy, had to change rooms as lights didn't work, hot water took ten minutes to get hot. People talking until 4am.

It is being renovated so messy, had to change rooms as lights didn't work, hot water took ten minutes to get hot. People talking until 4am.

Loved it. Proper Australian hotel.

Loved it. Proper Australian hotel.

Was a great place for a little weekend getaway

Was a great place for a little weekend getaway

Great affordable stay

Great affordable stay

Good

Good

We stayed a night on 30 June 2023. We travelled by train from Sydney and it was a short walk from the station to the hotel. We found the staff to be friendly and helpful. The room was great and the bed really comfortable. The hot water took a long time to come through in the shower but once it came through it was easy to adjust with the cold water. We had dinner in the Bistro in front of the fire. The Balmoral Chicken was really lovely. Would certainly stay there again and recommend this hotel as a place to stay.

We stayed a night on 30 June 2023. We travelled by train from Sydney and it was a short walk from the station to the hotel. We found the staff to be friendly and helpful. The room was great and the bed really comfortable. The hot water took a long time to come through in the shower but once it came through it was easy to adjust with the cold water. We had dinner in the Bistro in front of the fire. The Balmoral Chicken was really lovely. Would certainly stay there again and recommend this hotel as a place to stay.