I love the styling of the common areas. I felt like I was in the 1920's! The pool table was fun. Staff were very helpful and friendly. Excellent location.

Some of the furnishings in the room were a bit old, but the rooms were comfortable and clean.

Booking heater and broken bed. Very old rooms. Like in the 70th. Bad value for money.

Convenient No fuss Simple after hours check in

Old world charm but with modern bedroom and bathroom. Yes the bathroom was small, but beautifully formed! Breakfast was good value and all the staff were very friendly. Almost opposite the railway station so very easy to get to. Perfect base to see the local sights. Def recommend the hop on/off bus!

Very comfortable bed warm room which was welcome as the weather was cold and wet.Tea tray and water in fridge provided. Friendly staff. Very nice breakfast with lots of options. Kept us going all day.

No place to hang clothing. Some hooks would do fine and definitely one behind the bathroom door.

The location was convenient and the facilities were good. It’s so easy to get around popular tourist attractions via bus or train. There are a lot of really good restaurants and places to eat and drink close by. There was tea and coffee and a fridge in the room.

I was in an indoor/outdoor area, so my room was cold and slightly damp.

The Metropole has a great location. Didn't need to use the car to walk around. The room was small but good for our needs. The library and old world charm is a rare thing these days. The breakfasts were great! Good presentation and yummy! Friendly staff, too! Thank you.

We couldn't really fault anything. It is an older establishment, so we accept any slight inconveniences/ access. Steep stairs could be an issue for people with mobility limitations. Similar, the driveway to the car park is steep, but i had no problem navigating it.

Close to public transport, very comfortable and beautiful furniture. Delicious buffet breakfast at great price.

Close to railway station Breakfast was a extra cost $15 hot breakfast

It was all good

Perfect location right next to the train station. We arrived super early and were able to drop off our bags, they were even taken up to the room for us. Friendly staff.

Hotel room and bathroom quite shabby and not in great condition. When we returned late afternoon to the hotel we couldn't find any details of how to get onto locked WiFi network. No staff available to ask either as reception had closed early.

Central location

Very old building Have not done repairs to rooms Ex: Old signs saying don’t use towel racks Too much money for what you get

Mooi oud gebouw, erg vriendelijk personeel. Tegenover treinstation en in centrum

Pooltafel deed het niet

Great location at Katoomba Station, Explorer Bus Hop On/ Hop Off, and top of Katoomba St (the lovely walkable main street through the town with shops and cafes). The Metropole was going through renovations but no issues to us at all: our room was beautiful, impeccably clean and wonderful natural light. The receptionist was lovely and helpful.

There was no way to hang clothes/ coats in the room — no wardrobe, no door hangers. Not sure if these will be added later during their renovations?

Room fantastic, building great character

Breakfast cheap and got what paid for. Eat elsewhere

Noise. Walls were acoustically transparent, could hear words, bodily noise from adjacent rooms. Size - tiny even for a single room

When we came out of Katoomba Station we could see the Metropole across the road on the corner. The best location so close to the station. It has a charming old world feel and was the best value for money. Our room was lovely and very clean and fresh. Easy walk to town and good restaurants. We found Basil Nut restaurant. - fantastic, great food at prices in the $ 20's rather than $30's and $40's. It's a busy little place with great vibes.

We needed 2 nights at the start and end of a 5 day visit. I wanted a second night before leaving by train for Sydney at the end of our stay. We couldn't get in, booked out!

Good location, good deal

Unable to pay on the spot

hotel common areas and location were excellent

It has a very homey feel. It’s clean.

Lift was broken. We had to carry our luggages till the third floor.

It was a "haven"!!!

There could have been ice available ...

Noisy (Freight trains)