I loved

I loved

Staff is great, hotel and services are humble.

Staff is great, hotel and services are humble.

Very nice and friendly staff

Very nice and friendly staff

All staff was terrific— from shuttle driver to front desk, cleaning to restaurant. Some of the friendliest and most helpful people we’ve encountered while traveling. Would be difficult to find a better location. Room was small but well maintained and clean. Would definitely go back.

All staff was terrific— from shuttle driver to front desk, cleaning to restaurant. Some of the friendliest and most helpful people we’ve encountered while traveling. Would be difficult to find a better location. Room was small but well maintained and clean. Would definitely go back.

It was near to everyting we should do

It was near to everyting we should do

Room is spotless. Breakfast is great staff is very nice friendly and polite

Room is spotless. Breakfast is great staff is very nice friendly and polite

VERY FRINDLEY HOTEL STAFF AND MANAGEMENT.VERY CLEAN HOTEL

VERY FRINDLEY HOTEL STAFF AND MANAGEMENT.VERY CLEAN HOTEL

The staff and the manager are not friendly at all. They uses any kind of situation to take extra money from you

The staff and the manager are not friendly at all. They uses any kind of situation to take extra money from you

The hotel is in a secluded Court, which is both good and bad. Essentially it is quite safe and you can park the car there for free. However finding it is quite hard, and parking can be quite complex since it's very narrow. We had a little problem with our room. Again good in the sense that they fixed it quickly, but bad because they knew about it and didn't do anything until we called them. Breakfast could definitely be improved.

The hotel is in a secluded Court, which is both good and bad. Essentially it is quite safe and you can park the car there for free. However finding it is quite hard, and parking can be quite complex since it's very narrow. We had a little problem with our room. Again good in the sense that they fixed it quickly, but bad because they knew about it and didn't do anything until we called them. Breakfast could definitely be improved.

Modern, clean and spacious hotel conveniently located within walking distance of many tourist attractions.

Modern, clean and spacious hotel conveniently located within walking distance of many tourist attractions.

Very good location

Very good location

While the rooms are generally nice, slamming hallway doors made for very noisy nights. Given the fact that most flights from Europe arrive in the middle of the night, this noise is particularly disturbing for guests trying to still catch some sleep in the morning hours. Housekeeping speaking very loudly in the hallways also did not help. The most outrageous experience however happened on the last day during the checkout. As a hotels.com Gold Status member, I had received (written) confirmation of free hotel-airport transfers. Yet, the receptionist told me that I had to pay for it, supposedly because the hotel had changed its contract with hotels.com. Even after conferring with management, the hotel refused to honor the contractual agreement and I was told to take up the discussion with hotels.com. Summary: It was my first and last stay at this unprofessionally managed hotel. I also strongly advise against staying there, unless you are completely resistent to slamming doors and loud hallways.

While the rooms are generally nice, slamming hallway doors made for very noisy nights. Given the fact that most flights from Europe arrive in the middle of the night, this noise is particularly disturbing for guests trying to still catch some sleep in the morning hours. Housekeeping speaking very loudly in the hallways also did not help. The most outrageous experience however happened on the last day during the checkout. As a hotels.com Gold Status member, I had received (written) confirmation of free hotel-airport transfers. Yet, the receptionist told me that I had to pay for it, supposedly because the hotel had changed its contract with hotels.com. Even after conferring with management, the hotel refused to honor the contractual agreement and I was told to take up the discussion with hotels.com. Summary: It was my first and last stay at this unprofessionally managed hotel. I also strongly advise against staying there, unless you are completely resistent to slamming doors and loud hallways.

Grest hotel, will definitely go there again.

Grest hotel, will definitely go there again.

Great hotel with very helpful receptionists

Great hotel with very helpful receptionists

Very good service, they were very welcoming in greeting me after a night train from Tbilisi. Rooms are clean and modern, the bathroom is especially good. I was able to ask question from the reception via Whatsapp which was nice. The breakfast is also okay for the price.

Very good service, they were very welcoming in greeting me after a night train from Tbilisi. Rooms are clean and modern, the bathroom is especially good. I was able to ask question from the reception via Whatsapp which was nice. The breakfast is also okay for the price.

Very nice and friendly staff. My wife stayed at Nova for over one month. The hotel it self is clean, you can only have your breakfast in your room during the pandemic. They do provide shuttle service and the rate is much better than the airport taxies. The staff make you feel like home, and will take care of your needs asap. Very convenient location, lots of resturants close by, safe neighborhood and 15-20 minutes away from the US embassy.

Very nice and friendly staff. My wife stayed at Nova for over one month. The hotel it self is clean, you can only have your breakfast in your room during the pandemic. They do provide shuttle service and the rate is much better than the airport taxies. The staff make you feel like home, and will take care of your needs asap. Very convenient location, lots of resturants close by, safe neighborhood and 15-20 minutes away from the US embassy.