We drove from Trinidad for a 2 night stay. Beautiful drive. The location of the room was our main concern. There was a lot of traffic coming through, both cars and guests and workers constantly. It's like they booked most everyone in that building. Room was nice and clean and roomy. Ice machines not working, no big deal. Happy Hour was still expensive! Probably would stay again but would ask for different building. Staff was nice.

Everybody was very kind. The check-in person was professional. I was just startled that it was a Hilton hotel because it was sparse and okay quality. The bed had a dip in the center. And the outside part was unimpressive. The bar and dining room look nice but I was expecting a little more from the room.

Everybody was very kind. The check-in person was professional. I was just startled that it was a Hilton hotel because it was sparse and okay quality. The bed had a dip in the center. And the outside part was unimpressive. The bar and dining room look nice but I was expecting a little more from the room.

The facility was average, bed was too hard for us, and the pool area was really dirty.

The facility was average, bed was too hard for us, and the pool area was really dirty.

We had a mouse in our room eating a bag of unopened chips. Every night, someone smoking outside weed filling our room withe the smell of smoke.

We had a mouse in our room eating a bag of unopened chips. Every night, someone smoking outside weed filling our room withe the smell of smoke.

Hotel Don Fernando is clean, quiet and comfortable. Would stay again.

Hotel Don Fernando is clean, quiet and comfortable. Would stay again.

It was great

It was great

We weren't able to check in until almost 8pm so we had to stay in the lobby until then. They comped some drinks for us while we wait but we'd driven all day and had to wait almost 5 hours after normal check in time. And, all the ice makers in 4 buildings were not functioning so we had to walk to the office to get ice (5 buildings away).

We weren't able to check in until almost 8pm so we had to stay in the lobby until then. They comped some drinks for us while we wait but we'd driven all day and had to wait almost 5 hours after normal check in time. And, all the ice makers in 4 buildings were not functioning so we had to walk to the office to get ice (5 buildings away).

Beautiful upgrades here at the Don Fernando since I last stayed here. Comfy bess. Highly recommended!

Beautiful upgrades here at the Don Fernando since I last stayed here. Comfy bess. Highly recommended!

Nice hotel with very friendly staff.

Nice hotel with very friendly staff.

The stay was fine. I was surprised that, since I booked through a third party my Hilton Rewards were not honored. That would make me think twice when booking the next time...

Our room wasn’t ready! We waited for them to call us for our room ! But nothing!

The stay was fine. I was surprised that, since I booked through a third party my Hilton Rewards were not honored. That would make me think twice when booking the next time...

Nice place

Unfortunately our room was not clean. The mattress was stained. The sheets were dirty. The doors were dirty and carpet was stained. Would not stay here again

For a Hilton hotel, they did not the toiletries in the room so we could not take a shower. When we brought it up, they didn’t have anything to say. They should have given us a discount on the room rate but they didn’t care

For a Hilton hotel, they did not the toiletries in the room so we could not take a shower. When we brought it up, they didn’t have anything to say. They should have given us a discount on the room rate but they didn’t care

The property is “Totally Santa Fe”! The rooms are big and decorated beautifully! We Loved our wall mural! The staff was outgoing, friendly and extremely accommodating!

Good Taos atmosphere. Great breakfast and restaurant staff. Room condition needs improvement. A lot of “patch work” temporary repairs in need of full reconditioning.

We had a great stay, staff was great! Beautiful property.

Unfortunately, when I reported we had a mouse in our room, there was nothing they could do about it and since we had booked this room through Expedia and I did not have a Hilton honors account, they were not able to refund or give us any kind of credit or Even provide a call from a manager and see what could be Done to compensate in anyway.

Good Taos atmosphere. Great breakfast and restaurant staff. Room condition needs improvement. A lot of “patch work” temporary repairs in need of full reconditioning.

Felt like I was in an apartment! Very comfortable for multiple day stay. Staff and grounds were excellent!

awesome stay!!!!

Stayed one night. Thought it would be a nice hotel due to the Hilton name and reputation. We were wrong, worst hotel of our 5 night trip and was really overpriced.The first thing that we noticed when we got to our room was that you could see daylight all around the door. It looked warped, almost like someone had tried to kick it in. The interior of the hotel room reminded me a cheap 1970's apartment minus the kitchen. Everything was tired, and the TV leaned so far forward on it's stand that we were afraid to touch it for fear it would fall over. Also, there was a rat trap outside our window., and the AC unit was super loud. We relayed the issues to the front desk when we checked out, and they were not concerned. Would not recommend, and Hilton should be embarrassed to have their name attached to this property.