The cable was not working properly so we had only a few channels some of the time. We had to ask for clean towels each day, sometimes more than once. It was advertised as having shampoo/soap/lotion. We had to ask for these items. The maintenance man who serves as the evening room service, offered for us to speak to a manager as our room was not set up as it should have been. Suddenly the manager had gone home, but I could speak with someone in the morning. In the morning that manager wasn't available but would call me. On our last day I asked why the manager hadn't called me and the rude lady at the front desk said they were too busy and would get with me sometime??!!! Still haven't heard from them, that was 2 weeks ago

The cable was not working properly so we had only a few channels some of the time. We had to ask for clean towels each day, sometimes more than once. It was advertised as having shampoo/soap/lotion. We had to ask for these items. The maintenance man who serves as the evening room service, offered for us to speak to a manager as our room was not set up as it should have been. Suddenly the manager had gone home, but I could speak with someone in the morning. In the morning that manager wasn't available but would call me. On our last day I asked why the manager hadn't called me and the rude lady at the front desk said they were too busy and would get with me sometime??!!! Still haven't heard from them, that was 2 weeks ago

Hotel for family's with young children. comfortable beds and friendly staff... But outdoor property dirty and not very well maintained. No late night activities at the resort or near by and extremely noisy starting in the early morning and going all day.

Hotel for family's with young children. comfortable beds and friendly staff... But outdoor property dirty and not very well maintained. No late night activities at the resort or near by and extremely noisy starting in the early morning and going all day.

Water park is not open 9am-9pm as it’s stated on here. Only for the weekends the other days 4-9pm. The staff is very unfriendly, tired, uninterested. There is no breakfast during the week. The hotel is run down trash and stains in the hallways. I had to console my kid and explain how some businesses use dishonesty to take the money they do not deserve to earn! Really! Awful experience overall.

Water park is not open 9am-9pm as it’s stated on here. Only for the weekends the other days 4-9pm. The staff is very unfriendly, tired, uninterested. There is no breakfast during the week. The hotel is run down trash and stains in the hallways. I had to console my kid and explain how some businesses use dishonesty to take the money they do not deserve to earn! Really! Awful experience overall.

Way too many hidden costs. Website claimed golf was free, that was a lie. S'mores and story time? Charged extra. Arcade? Expensive. Definitely plan on spending significant more than what you planned on.

Way too many hidden costs. Website claimed golf was free, that was a lie. S'mores and story time? Charged extra. Arcade? Expensive. Definitely plan on spending significant more than what you planned on.

Our visit was disappointing. No one told us that everything would be closed for most of our stay. The room was abysmal. No peep hole in the door. The nightstand light was too small for anything. Our microwave worked but didn't rotate. No towel rack at the sink. Toilet seat needed replacing. The couch in our room looked like it came from a homeless shelter. TV way too small. The room was so poorly lit the place felt like a cave. The remote power button didn't work and we had to unplug the TV. The patio deck rail was completely rotten away and we could have pushed it over. Too dangerous for small children or ones who don't listen not to touch. Our check-in and check-out were poor - the staff members barely spoke or even looked at us and I doubt they cared at all about us even being there. We had already stayed at four other properties on our road trip before getting to this one, and this was easily and far away the worst of them. We had high hopes about being able to bring our grandchildren here for a later trip, but that won't happen now. Save your money, or at least be sure to ask about what is operating at the time of your visit before you reserve. "Resort" in their name is very loosely used.

Our visit was disappointing. No one told us that everything would be closed for most of our stay. The room was abysmal. No peep hole in the door. The nightstand light was too small for anything. Our microwave worked but didn't rotate. No towel rack at the sink. Toilet seat needed replacing. The couch in our room looked like it came from a homeless shelter. TV way too small. The room was so poorly lit the place felt like a cave. The remote power button didn't work and we had to unplug the TV. The patio deck rail was completely rotten away and we could have pushed it over. Too dangerous for small children or ones who don't listen not to touch. Our check-in and check-out were poor - the staff members barely spoke or even looked at us and I doubt they cared at all about us even being there. We had already stayed at four other properties on our road trip before getting to this one, and this was easily and far away the worst of them. We had high hopes about being able to bring our grandchildren here for a later trip, but that won't happen now. Save your money, or at least be sure to ask about what is operating at the time of your visit before you reserve. "Resort" in their name is very loosely used.

Unhappy with the fact that most of the amenities were closed for most of our stay. Front desk was unsure of many of our questions

Unhappy with the fact that most of the amenities were closed for most of our stay. Front desk was unsure of many of our questions

The website is misleading stating the water park is open all day. Half of it is shutdown (the best part of it, slides, bucket, and lazy river flow) until 4pm…also! The life guards decided to shutdown a yellow slide just cause the kids were “breaking the rules,” instead of them actually doing their job. The sheets seemed clean but the bed itself had lots of stains. Water pressure for showers were so low and our tub didn’t drain until an hour later. The food was pretty decent, and I liked that you could order a pizza to the pool. Community areas were all well kept. Just wish they had the water park area open entirely all day cause that’s the entire reason we booked here.

The website is misleading stating the water park is open all day. Half of it is shutdown (the best part of it, slides, bucket, and lazy river flow) until 4pm…also! The life guards decided to shutdown a yellow slide just cause the kids were “breaking the rules,” instead of them actually doing their job. The sheets seemed clean but the bed itself had lots of stains. Water pressure for showers were so low and our tub didn’t drain until an hour later. The food was pretty decent, and I liked that you could order a pizza to the pool. Community areas were all well kept. Just wish they had the water park area open entirely all day cause that’s the entire reason we booked here.

No coffee in room and Wery poor Wi-fi internet signal in the room No coffee around the office But you can buy coffee in small hotel bar $5 small coffee

No coffee in room and Wery poor Wi-fi internet signal in the room No coffee around the office But you can buy coffee in small hotel bar $5 small coffee

It’s a good place to take the kids for a small getaway. 2nd time coming, definitely will be back.

It’s a good place to take the kids for a small getaway. 2nd time coming, definitely will be back.

The room felt dirty. The table in the room was falling apart. There was an awful smell in the room as well. It was like they just didn’t care. Everything except the bar closed at 9p. No room service.I’m still waiting for me refund because we opted not to stay the whole weekend because I just didn’t feel like it was worth the money we spent.

The room felt dirty. The table in the room was falling apart. There was an awful smell in the room as well. It was like they just didn’t care. Everything except the bar closed at 9p. No room service.I’m still waiting for me refund because we opted not to stay the whole weekend because I just didn’t feel like it was worth the money we spent.

the water park wasn't big already, yet they didn't open the wave and bucket, younger kids can spend 2-3 hours is enough

the water park wasn't big already, yet they didn't open the wave and bucket, younger kids can spend 2-3 hours is enough

Nice quick get away

The kids had a great time at the facility and loved the waterpark. The facility itself didn’t strike me as particularly clean. Our room had to be vacuumed when we arrived as a rice crispy from the previous guest had been left behind. The customer service was pretty poor. We found the front desk staff as well as the lifeguards to be very rude. On the morning of checkout house keeping was pounding at our door at 8am waking our sleeping kids. When I called the front desk she was very rude and stated they needed to see what rooms they could clean as they have a job to do.

The kids had a great time at the facility and loved the waterpark. The facility itself didn’t strike me as particularly clean. Our room had to be vacuumed when we arrived as a rice crispy from the previous guest had been left behind. The customer service was pretty poor. We found the front desk staff as well as the lifeguards to be very rude. On the morning of checkout house keeping was pounding at our door at 8am waking our sleeping kids. When I called the front desk she was very rude and stated they needed to see what rooms they could clean as they have a job to do.

Nice quick get away

Rooms were dirty, stains on bed and around bed frame. Day after i left i had 2 red itchy rashes on my forearm. Was told by housekeeping that we could not get fresh towels and had to used the only towels that came in the room the day we checked in. Outdated/dirty couch in room. Was not worth the price

Rooms were dirty, stains on bed and around bed frame. Day after i left i had 2 red itchy rashes on my forearm. Was told by housekeeping that we could not get fresh towels and had to used the only towels that came in the room the day we checked in. Outdated/dirty couch in room. Was not worth the price

Food and live music could be better more diversity would go alone way

Food and live music could be better more diversity would go alone way

Property was run down - needs updated.

Property was run down - needs updated.