Perfect for what we needed. Not anything more, not anything less. Cute rooftop terrace. 24/7 coffee and water station.

Good things first: 1. The front desk staff is friendly and helpful. 2. Bathrooms were probably remodeled not too long ago. Both water pressure and water flows are good and comfortable. Need improvement: 1. WiFi never works for me on any of my devices. 2. Window shade is stained and has mold.

There is no hot water at this hotel. After running the shower for 10 minutes and only getting freezing water in October, we went to call the front desk but our phone did not work. When we went down to say we had no hot water, the receptionist said that they are an "eco-friendly hotel" and to run it for 20 minutes to get hot water. We ended up running the shower for 30 minutes and could only get room temperature water. There is also a resort fee that "includes bottled water", however we did not have any bottled water in our room. Our bathroom was not cleaned well before we checked in and there was hair in the shower. The location is nice but the experience was not worth it.

Good things first: 1. The front desk staff is friendly and helpful. 2. Bathrooms were probably remodeled not too long ago. Both water pressure and water flows are good and comfortable. Need improvement: 1. WiFi never works for me on any of my devices. 2. Window shade is stained and has mold.

There is no hot water at this hotel. After running the shower for 10 minutes and only getting freezing water in October, we went to call the front desk but our phone did not work. When we went down to say we had no hot water, the receptionist said that they are an "eco-friendly hotel" and to run it for 20 minutes to get hot water. We ended up running the shower for 30 minutes and could only get room temperature water. There is also a resort fee that "includes bottled water", however we did not have any bottled water in our room. Our bathroom was not cleaned well before we checked in and there was hair in the shower. The location is nice but the experience was not worth it.

The location of the hotel is truly prime! No major amenities offered but space is clean. You are steps away from the local bars/restaurants/ transportation.

The location of the hotel is truly prime! No major amenities offered but space is clean. You are steps away from the local bars/restaurants/ transportation.

Very much enjoyed my stay

We had a poor experience during check-in. Check-in time was supposed to be 3PM. However, when we got there, we were told our room wasn't ready and it'd be a couple of minutes. Those "couple of minutes" turned into an 75 min. We were there on vacation and had places to go, and the hotel's disorganization impacted our plans. The receptionist said the delay was due to us having booked a city view room on a high floor, and that they clean rooms from bottom to top floors. Hardly an excuse, since we were paying for a "better" room. At 45 min past check-in, I asked if we could get a downgraded room and just check in, but they could not help. No additional accomodations were made for us. I would not recommend staying at this hotel.

We had a poor experience during check-in. Check-in time was supposed to be 3PM. However, when we got there, we were told our room wasn't ready and it'd be a couple of minutes. Those "couple of minutes" turned into an 75 min. We were there on vacation and had places to go, and the hotel's disorganization impacted our plans. The receptionist said the delay was due to us having booked a city view room on a high floor, and that they clean rooms from bottom to top floors. Hardly an excuse, since we were paying for a "better" room. At 45 min past check-in, I asked if we could get a downgraded room and just check in, but they could not help. No additional accomodations were made for us. I would not recommend staying at this hotel.

Value option for the solo traveler. Small room, clean, great towels, lots of pillows, window that opens. Great views. Felt secure in a lively neighborhood.

Alls good

Bit of a late check in buf really helpful staff. I liked the location. Will stay again.

Not a bad budget experience. Rooms are small, spartan but clean. TV didn’t work and Wi-Fi was basically non-functioning. The hallways were dingy with tears in the wallpaper. Check in took forever, as the credit card machine wasn’t working. The coffee service is a fail. Basically an upscale hostel, but exactly what I needed.

Not a bad budget experience. Rooms are small, spartan but clean. TV didn’t work and Wi-Fi was basically non-functioning. The hallways were dingy with tears in the wallpaper. Check in took forever, as the credit card machine wasn’t working. The coffee service is a fail. Basically an upscale hostel, but exactly what I needed.

We got to the hotel at 12am but due to over booking we didn’t get into a room until 2am. Upon arrival at the Orchard Street Hotel, it had a very foul, spoiled smell. There was some issues with overbooking and they only had one worker so we were standing there until 2am before we finally spoke up to be serviced since he was waiting on other clients. When we finally got our room key we tried to enter but someone had already occupied the room. We were then asked to stay at a partner hotel due to the unavailability. This room was in a completely different hotel on top of that. When we got to our “new hotel” which happened to be the Redford Hotel the room had a very weird smell. We tried to requests a different room but due to it being the only room left we were unable to get a different one. The space was extremely small. It was literally just a place to sleep and didn’t come with anything. The rooms do not seem to be thoroughly cleaned as when we came in and inspected there was a dead bug near the trash. If you plan on being out a lot and don’t care about where you sleep this will work. I know i was really uncomfortable and a little disappointed but i don’t think i would recommend or stay again.

Great stay, had everything we needed and the staff were all very helpful

Great stay, had everything we needed and the staff were all very helpful

Please clean the walls in the bedrooms there was so much dirt and other non hygienic items on the walls.

Please clean the walls in the bedrooms there was so much dirt and other non hygienic items on the walls.

Hotel was great and daytime manager was very good. One HUGE problem was that there was very poor Internet connection and the cable TV repeatedly stopped working throughout the three days we were there. But the hotel is very nice, clean, great location and reasonably priced.

Hotel was great and daytime manager was very good. One HUGE problem was that there was very poor Internet connection and the cable TV repeatedly stopped working throughout the three days we were there. But the hotel is very nice, clean, great location and reasonably priced.

There was no microwave no amenities the room was super small. One night my key didn’t work for the hotel but good for the price

There was no microwave no amenities the room was super small. One night my key didn’t work for the hotel but good for the price

Our first room, room 1003 had evidence of water damage. The bathroom door and vanity was swollen and had damaged wood. The nightstand legs were broken so we couldn’t put drinks on them. The shower was broken and we had no hot water. They moved us to room 302. This room had a broken sink that sprayed everywhere but at least we had hot water in the shower after running it for 10 minutes. We had to wash our hands in the shower to avoid getting sprayed by the sink. The hallways all had ripped wallpaper and our room wallpaper in 302 had body fluids on it. Would not stay here again.

Our first room, room 1003 had evidence of water damage. The bathroom door and vanity was swollen and had damaged wood. The nightstand legs were broken so we couldn’t put drinks on them. The shower was broken and we had no hot water. They moved us to room 302. This room had a broken sink that sprayed everywhere but at least we had hot water in the shower after running it for 10 minutes. We had to wash our hands in the shower to avoid getting sprayed by the sink. The hallways all had ripped wallpaper and our room wallpaper in 302 had body fluids on it. Would not stay here again.

The location to bars eateries and local entertainment.

The location to bars eateries and local entertainment.

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I was looking for inexpensive, no frills and close to where I needed to be early in the morning. This place nailed those criteria. The room was tiny, but clean and quiet and perfect for sound sleeping. The AC worked great. However, the shower water barely attained lukewarm and the coffee was vile, totally unacceptable for a NYC hotel. I’d forgotten how hip and grungy that part of the LES is, so it was nice to stroll by Arlene’s Grocery and up and down Ludlow. I slept well in a clean, comfortable bed, and that was what I most needed.

I was looking for inexpensive, no frills and close to where I needed to be early in the morning. This place nailed those criteria. The room was tiny, but clean and quiet and perfect for sound sleeping. The AC worked great. However, the shower water barely attained lukewarm and the coffee was vile, totally unacceptable for a NYC hotel. I’d forgotten how hip and grungy that part of the LES is, so it was nice to stroll by Arlene’s Grocery and up and down Ludlow. I slept well in a clean, comfortable bed, and that was what I most needed.