The room information states that there were shampoo and conditioner, but there were not.

All. The staff are very warm and friendly.

N/A

The facilities are awesome: a former stables transformed into a really nice colonial style house, with fine furniture and decorations. Free parking. Table tennis, pool, chess or parchis will make your stay more entertaining.

Breakfast is poor: both coffee and juice were watered. Specially for the coffee that is a shame, as in Colombia coffee is superb and here was bad. The lady in front desk was not really nice, a bit arrogant and complaining about us having a special price in the booking fare, saying that it was an “error”.

The staff is very nice, helpful and courteous!! The hotel is clean and very well kept.

Breakfast was the same every morning.. i would add more variety to the breakfast. Hotel is bit noisy to our like but other than that we had a great stay