Not what I expected for a branded hotel.Bed head was worn out and bathrobe had holes. I contacted the hotel before my arrival to inform that my partner and I were celebrating our anniversary. No special attention was left in the room when we arrived. Not worth the price. I will not return

Overall the cleanliness is good.

Just a minor comment on the cleanliness, please include the kitchen sink in cleaning on the top side of it, there were molds. The breakfast could be better. The bacon was not crispy. Maybe you could add disposable toothbrush on the free toiletries.

Clean, comfortable and great location.

No complaints.

Chose the property because we were looking for a comfortable, luxury, name brand

Did not explore the property

The food on the mountain restaurant is a bit limted and a bit pricy. A few years ago there was fish and chips not any more.

Once I had ramen at the Blackomb restaurant and it was bad..

Good basic hotel in a great location right by the gondolas. Restaurant and bar were good, room was huge with comfortable bed. Staff couldn't have been nicer or more helpful.

The hotel was a bit of a maze, and it would have been helpful if the various exits had signs indicating which landmarks we were going to emerge near. Pool and hot tub could have been cleaner- there was some debris at the bottom.

Pool & hot tub area could have been bigger. Upgrades needed.

The food was good especially at the bar. The pool was great and beds were very comfortable.

The service at the restaurant could have been better. It was evident that guests arriving for breakfast closer to 10am were not particularly welcome. We are paying to stay there so it would help to be a little flexible and welcoming.

Location was excellent!

Good

The price could be more accesible

Loved the kitchenette in the room. Proximity to Whistler village was amazing. Hotel is very clean and friendly. Large room sizes.

Parking was insanely priced. Wifi didn't work half the time.

Cercanía a la montaña

La limpieza del lugar

the hotel location is perfect, just beside the Olympic Gondola, and the facilities are awesome.

I had a problem with the concierge and, despite the attendant's politeness, there was a completely unprepared young man, with whom I ended up having a more heated argument, to say the least.

I liked the location and amenities.

For the price I was expecting a more updated hotel.

They refunded one night’s stay when my flight was canceled and I came the next day. I didn’t expect that and I was pleased.

No parking. I was sent to a full paid parking spot. Eventually parked at Lot 5 on the other side of the town.

Location was perfect. Right in the heart of the village. Hotel was only steps to the gondolas

I was extremely disappointed that none of the doors I had to access had wheelchair buttons for the doors. Garage and pool deck areas

Location and comfy bed

Having a kitchenette for breakfast in the room

The pool area was dirty even the pool water and hot tube water weren't in the qualities we expected. The hot tubes were a playground for the children for the whole day. We would have appreciated that at least in the later evening hours were no more playing children in the pool area or that the rules were respected.

Close to the village

The breakfast was less than satisfactory. The coffee was horrible and the eggs were not as ordered. The sausages were cold and tough. The toast was cold and looked like it was only toasted on one side. The butter was hard enough to tear the bread.

the service was great, the room was well equipped with what we needed for a great family vacation.

This hotel is perfectly located a very short stroll into Whistler village and all the wonderful aspects of this beautiful location. The rooms are clean and spacious with all the amenities you need on site. The staff were friendly and the price was very reasonable

Nothing

Central location to village stores, restaurants and skiing.