Atmosphere

Great friendly staff. They took time to chat with us about the area. The dinner was very good. Wish we had stayed two nights

Nothing

we stayed here 11 years ago and loved it. it didn’t disappoint. it’s beautiful, each bedroom is different. the dining room is spectacular, romantic and the meals were delicious..

I didn’t like the breakfast box in our room. there used to be a beautiful breakfast buffet spread—I know because of Covid plus staffing that spread might not be doable BUT the egg sandwiches were dried up, and we were asked to eat in our room. ???

The room was comfortable, quiet and clean. The customer service at the front desk was excellent. Our car needed servicing before we could continue with our travels, and the front desk attendant at the hotel recommended a garage in the area that was able to fix our problem within the hour for a reasonable price, and provided great service. We were grateful for this guidance.

We didn't like that breakfast was served in a grab and go Bento-box type take out container. The tray held yogurt, granola and fruit salad, and was made available in a fridge in our room. I understand this arrangement has to do with the effort to safely serve guests during the Covid 19 pandemic, however a simple muffin or a bagel and cream cheese served at room temperature would have sufficed in this situation. A light option like this would have successfully carried us over to the next meal, and have involved less packaging.

Friendly staff, comfortable accommodations, room and hotel atmosphere and decor, the breakfast was good (but boxed and left in the fridge).

A hot breakfast would have been better but we understand this is because of the current circumstances. Could hear other guests through the walls.

We were given a room we had not booked and although it was really very nice, it was a Queen bed instead of a King. We asked the owner about it and he agreed it was the wrong room, but he couldn’t change it until the next day. The next day they did give us a king room, but no sofa or iron as there should have been. The TV did not work but to be fair we didn’t need to watch it, so we didn’t let them know. The lady on the desk the next day said we had to pay extra to stay in the room we had already booked.We refused, reluctantly she let the charge go, but in a somewhat indifferent manner, which was unnecessary and unacceptable. The hotel was lovely and the manager was very pleasant. We ate at his pub up the road and the food was good. The breakfast was very disappointing. It was put in the fridge on a plastic tray. I feel for this price we should have had breakfast in the restaurant. Day old croissants don’t really taste good. The breakfast let everything down. It really was not good at all. Otherwise nice hotel in the country

Very poor and very cold breakfast in a plastic tray. Attitude of one woman in the hotel. Rest of staff were fine. Being asked to pay more for a room we had already agreed to. Not being offered a discount for staying in a Queen room when we had booked a king!

I was completely taken by surprise at this beautiful establishment. Far exceeded what I was expecting. Truly a warm, comfortable, welcoming place to stay. Beautiful decor, a lovely guest sitting room looking out onto lovely garden area. We had dinner at the restaurant (part of this hotell) and it was truly a goumet meal. This is a real treasure and I highly recommend not only stay but experience the amazing food in the dining room.

Absolutely nothing

the village was pretty and a shortbwalk to the pub they also own for solid service and good pub food.

The breakfast in the room was a fair effort considering restrictions at the time but we were disappointed that so much one use plastic was used. Perhaps there could be a choice when booking about this option. We are sure breakfast in the dining room in nirmal times would have been marvellous!