the hotel was walking distance from everything that we wanted to do.

N/A

adjacent to Petco Stadium.

all was great

The room was alright. It was overwhelmingly small compared to the photos, the tv was practically on the floor and the smallest tv I have seen ever in a hotel room. I couldn’t connect anything to the tv either and we could bearly see it from the bed. It also only had a few channels.

The staff were unbelievably rude. Frint desk were insanely unhelpful, short and rude with you. The phone in the room did not work so we could not call downstairs regarding anything. On the rooftop during the day three people asked for the basketball to be put on as the baseball was on and no one was in there watching it and for the entirety of the game staff kept telling people the remote was on its way but it never got changed. Do not recommend

close to petco park

the front desk was rude during check in and the put 100 dollar hold on my car which that is something that should be said before checking in.

location is good and staff is very nice

It was ni ce and a decent location.

No fee breakfast, No mini fridge, No microwave. Best westerns have more value for your money at the end of the day.

Let's start with the positives. The hotel's location was indeed its strongest selling point. Situated in the heart of the city, it offered easy access to popular tourist spots, restaurants, and shopping areas. Whether you wanted to explore the local culture or indulge in culinary delights, everything was within walking distance. This aspect certainly made my stay more convenient and enjoyable.

when it came to the hotel itself, I couldn't help but notice that it paled in comparison to its competitors. In the same price range, there were other hotels offering superior services and facilities. Firstly, , I must express my disappointment with the initial arrival experience at the hotel. After a long and tiring journey, we were taken aback to find nobody at the reception desk to check us in. It turned out that the only receptionist available had decided to take a break, leaving us waiting for a staggering 40 minutes before they finally returned. This lack of professionalism was highly unprofessional and left a negative first impression. To make matters worse, when we requested assistance to have our luggage taken to our room, we were informed that there was nobody available to fulfill this basic service. It was disheartening to carry our heavy bags ourselves, especially after the exhausting travel we had just endured. The absence of a dedicated staff member to assist with luggage was a significant letdown, especially considering the hotel's price range. Additionally, it is worth mentioning that the hotel charges a steep $12 per day for Wi-Fi access. In today's world, where internet connectivity has become a necessity, it is disappointing to see such a high fee imposed for a service that is often complimentary in many other hotels, even within the same price range. This additional charge for Wi-Fi further contributed to the feeling that the hotel falls short in terms of value for money.

great location and the roof top bar has a beautiful view

bartenders weren’t the best at either restaurant, good service just don’t make the best drinks

room was clean, convenient location

Hotel really does not have "room service" as it says it does. You order on the app and then go downstairs to pick it up. If you can get them to deliver it to you, it comes in a bag and it's cold.

Location was great, staff was excellent.

Bed to soft TV to small (30Inches) at best No one answered to phone when dialing extensions.

location

poor reception for TV, valet attendant with sour attitude, the iron has black ink or something on it ironed my white blouse ruined it called for another iron and it took over an hour and a half to get new iron after three phone calls for it, room was clean but needs updating TV in cabinet was old with poor reception and small seemed a little over priced for the quality of the room

Bed was comfortable.

Dead bolt on the door was broken. Multiple spots on the floor. No refrigerator or microwave. Shower was dirty with clogged shampoo dispensers etc.

location and room view

receptionist was rude at check in

Bed was comfortable. Room was quiet. Nice view.

For some reason the wifi would cause a cascade of popups in my browser asking me to sign on.

Our room was smelly and carpets are old and dirty

near the bar

staff made it super inconvenient nothing but headaches