Staff so helpful!

Hard to have luggage in room. Small space.

We wanted to be in the upper east side for easy access to museums. The hotel is the perfect location for that. The staff always tries to oblige & be helpful.

Rooms are extremely clean but very small. No extra room to move. Also , one has to remember it is not a full service hotel. No extra amenities.

Location, price

Room 206 at the end of the building was cold, I had to crank heat up to 88 to feel comfortable

We like the hotel very much and stay there fairly often. This time there was a certain falling off in some details. In particular, the bathroom had run out of shower gel, and we had to ask more than once to have it replaced.

There are no bedside electric plugs, making for inconvenience with phones. And extension cords are sometimes not in adequate supply (and are awkward anyone).

Location

Room size

The best thing about this hotel was the staff, they were accommodating, welcoming and nothing was a problem. The hotel itself is located in a lovely neighborhood walking distance to Central Park and the Museum Mile. There were lots of really good coffee shops and restaurants in the area and the Subway was just around the corner so very easy to access uptown New York.

The room and ensuite were very small, but very functional for a short stay. The room had a desk and a stool but not one that you could work at for long periods of time. There was a very nice communal area which was suitable if you need to work on laptop for a period of time.

Gem on the upper East Side. Beautiful room and nice bathroom. Nicely decorated. Loved the colors throughout the hotel. The old-fashioned elevator was so cool. Staff was friendly. Had a delicious complimentary cappuccino and cookie. I would definitely stay again. Great price for Manhattan.

Nothing. Place is a gem.

Extremely clean, staff was amazing. Give Xoshara a raise!! She is an asset to you and the hotel. So nice and caring!

Nothing