Clean but very basic.

Very basic . Run down . Not even a paper cup in the room . Hotel is in need of refurbishment

location

service

La ubicación

La habitación muy sucia. The room was dirty, the sheets felt dusty, so I asked for clean sheets, however, all my family woke up with bites on their bodies. I think the mattresses had ants or something that causes the bites, the floor, the night tables look dusty like nobody had touch that room in years. Also no elevator and the stairs became difficult with the bags and my mother

Great location inside beautiful Chinatown, full of shops and restaurants around. Not far away from the metro station so you can easily reach any place of Chicago.

Dirty carpet, bad smell everywhere, on some nights people shouting in the corredor. But what is worst, no room service: useless putting the request on the door or ordering the cleaning! During my 4 days stay nobody came to clean my room. After my complaints, they gave me clean sheets (which I was supposed to change myself) and new soap / shower gel. I travel very often but this is the very first time it happens to me.

Nice newer air conditioner.

Shower needs to be resealed in 308. Leaks bad.

the location was good

that there’s no fridge or microwave in the room

Nothing

The staff were arrogant even they didn't clean the room everything was bad disgusting

Getting out of there I was ready to go home that place is horrible

I did not like nothing everything was dirty old

Friendly receptionist. Convenient location.

Please give complimentary coffee to guests! People are addicted to that stuff nowadays and coffee shops around there open at 7am!

I like it dark when I sleep the room was pitch black!

The front desk staff were extremely friendly and helpful, even willing to chat a little. The location was perfect. The very center of Chinatown, it felt like being in China again, and it was across the street from the redline train to take us into downtown quickly and easily. We were only 15-20 minutes away from anything we wanted to do in Chicago.

The whole building smelled. I got used to it but it was rank. Some guests used pot, which was another smell on top of the already weird smelling motel. The rooms were so cold every night we cold barely sleep. The front desk gave us as many blankets as we wanted but had no extra pillows. The heater was so weak, we kept it running the whole time we were there and it just barely kept the room at survivable temperatures. We were booked on the third floor, and there’s no elevator, so we had to walk up and down several times a day. After walking around downtown all day, coming back to 3 flights of stairs isn’t great. The description on Booking.con says “yes, we have secure parking,” but when I arrived the staff told me that was incorrect and we’d have to find parking on our own. I personally think it’s horrible business to charge $100+ a night and then also make guests pay for parking too. But at least there is parking that way. Here I just had to roll the dice and hope to find a spot. I got lucky and found one at the very end of the street, but to keep it for the whole weekend my car was effectively grounded, or I’d risk having no spot. The rooms don’t have little fridges, so I had nowhere to keep drinks or leftovers from restaurants.

Location. Friendly front desk & staff overall.

Some rooms should have a mini-frigde (for drinks) & a microwave (for leftovers). A couple coin-op laundry machines would help too.

It's a location in the heart of Chinatown, easy access to subway. That's the best quality.

The rooms smell of heavy cigarette smoke. There is garbage all over the hallways just sitting around. The rooms are dirty. The place is expensive for a dirty, smelly, smokey, dismal room. What's more, the quality of the hotel has declined in recent years, in short, the place is getting worse. The standards have become so bad, I can't stay at this hotel anymore. To make matters worse, they no longer even have coffee, and it was always bad coffee, anymore. Pass.

the area

it’s a little outdated but that’s okay lol

good property