Didn’t have breakfast at the hotel

La ubicación, servicios , personal amables

Todo estuvo perfecto

La atención en front desk

Todo estuvo bien

I liked the location of the hotel and the service at the reception as well as the valet parking service I liked the presence of a large Starbucks branch in the hotel lobby

Most of the time people were crowded at the elevator and you had to wait a while to take the elevator. I also didn't like that there was no safety deposit box in my room

Location is fantastic - on the Magnificent Mile, walking distance to everything, easy to get all over the city. Great dining all around as well as a robust grocery store around the corner. Spacious rooms, and the pool and gym are fantastic.

From the moment valet approached us we were treated like royalty. Front desk staff was friendly and extremely helpful. Room was beautiful.

Hotel was sufficient however i was charged for something i didn’t use. When i asked for a refund, the agreed and said that they processed it however they did not. Now the hotel is not returning my emails and messages.

The after service.

La ubicación

La habitación sumamente chica y sin vista

We have stayed at the hotel before and particularly like the locations!

Nothing!

How clean and nice it was.

Clean and central in the city.

Location and Restaurant

room was comfortable, location is perfect for being in the central of the magnificient mile, breakfast buffect was delicious, staff were friendly and helpful, valet parking was easy.

it was all great.

The location was great, beautiful property

Small room, small bathroom

the staff was very nice and helpful

the pictures of the room when booking look nothing like the room we stayed in. it advertised a bath tube and huge bathroom and that is not what we had. still a very nice room but more of your typical hotel room

It was beautiful!!

Nothing! It was amazing

Great location, pretty safe area. Would stay there again.

Weren’t given breakfast vouchers at check-in so minor drama the next morning. Checked out early on the last day 0630 - asked if we could have breakfast in the room instead of restaurant as it didn't open until 7 and told no - shame as we wouldn’t have spent the $40+ each on room service

location: magnificient mile with stores and scenes all around room: excellent, clean, comfortable, friendly staff dinner: Michael Jordan Steakhouse superb!!

Noithing, everything was wonderful.

The Hotel was Amazing but Booking.com was AWFUL! I had a problem with my first room but couldn’t get you guys on the line for hours so, I went to the front desk of the hotel and The extremely Nice night Manager Sam Totally helped me

I could Never reach Booking.com for Help!😡😡😡 after All the money I’d spent with them!

it’s closer to everything

some one stole from me and I haven’t been contacted yet after I reported it to the management

Room is clean

It will be more comfortable if the room has sofa to relax on

Clean, friendly and centrally located for what I needed

Would have liked to be able to get a coffee a little bit later / boutique closed too early

Great location and easy to go to everywhere around tourist places in central Chicago. Staff were friendly & room was clean and comfortable.