The room was spacious and comfy, modern and clean. The bay view was worth the extra few bucks. Breakfast was yummy with good options to pick from. Staff was super friendly and helped right away when our key stopped working or when we needed to store our suitcases after checkout to go get some lunch. Bahama Breeze next door was convenient and had delicious food.

It would have been helpful to get an email ahead of the trip about how to request the shuttle from the airport. We didn't know where to go when we arrived at TPA - after a couple phone calls, waiting on hold for a long time, and then waiting for another 15 mins the shuttle finally arrived. The driver was friendly though :) Even though the beach seems walkable, with the high August temps and high humidity we had to turn around half-way.

The room seems to have been recently renovated. Nice vinal flooring, a corner chaise lounge and a comfortable desk chair, nice matching furniture with soft close drawers and doors to prevent noisy slams, all in good working order, little refrigerator, coffee maker, and microwave worked well, air-conditioning blew very cold, bathroom was super clean with sliding glass shower doors and great water pressure from a nice new shower head. The bathroom sink hot water seemed to be instantly hot. The ironing board and iron were mostly new and worked well. The king size bed, pillows and linnens were comfortable and also seemed to be new. The hallway carpet from the elevator to the room was very clean and again seemed to have recently been installed. All in all, a clean, nicely appointed, comfortable room.

The cable TV system seemed a little clunky with an outdated remote control. I found it a little difficult to find out what was playing and when due to what felt like a 30 year old system interface. Needs an update. The TV itself was just fine.

Location

Carpet in the room was damp, smelled like air freshener to cover up cigarette smoke. Lock was shaky.

They charged my card for smoking and I never smoked in the room. It was the worst trip ever.

They charged card and said I smoke in the room. Lied about it and never returned my money.

very friendly staff great breakfast

needs some upgrading

Great front desk staff and peaceful stay 👌

location

breakfast was horrible

close to event.

room was smelly.