Clean

Charging in for parking an no complimentary breakfast an too exspensive

All was good, no issues with staff or comfort of the room.

So I was awaken at 1am by the slaming of the neighbor's room door. They were a bunch of kids just messing around with kids in other rooms down the hall. This lasted until 3:30am. Kids being kids, my issue isn't with the kids. The hotel should invest in softeners for doors so that they don't make the noise they make when they shut.

Not much

Staff is Rude and over charged my credit card by 713.00. Food over priced

The room was beautiful

The smell of the room

Location

Rooms a/c was consistently making noise and then after leaving called location bc may have left something in room and phone isn’t working

Everything. Great location

No coffee

My stay involved my 20 year old son with Autism. We were asked to leave the hotel on the 8th day of our stay. I had planned to stay 20 days until my home was ready for move in. My son is a very sweet young man. He is raised with love, compassion and a unique God filled spirit. He asked the housekeeper for a hug one day while getting towels. I know totally in appropriate (that's Autism). This was a teachable moment. Not a moment to exclude and kick us out. The next day the general manager asked us to leave the facility. They made it seem as if my son was harassing and asking the housekeeper for kisses. This was not the case and no-one will ever make my son appear to be this monster he isn't. There was also a language barrier with housekeeping. Please if you have a special need child and don't keep them in a closet...this is not the facility for you. They have no capacity to understand the challenged community, the excluded community, and the impaired community.

The way my son was treated

everything

no room service

paying for parking

The breakfast was very good. We liked the room very much. Comfortable and well appointed.

We have no complaints about our stay.

The room and the location. Everything was as expected.

Breakfast service. It was only 1 person getting orders and preparing them. It was not worth it. I would say it should be better to include a buffet with a couple of items, but not this service. One day I had to wait more than 20 minutes for the person to get my order and another 10 or so to get in on the table, and we have to consider it was not cheap.

It was very clean, the bed was very comfortable and it was so quiet. This is exactly what I needed after a long day at work and a very early morning the next day to go back to work.

I cannot think of anything

Comfortable room, nice staff

All good

The rooms are good and the beds were comfortable. The hotel is in walking distance of restaurants and close to highway 20, so you can easily go anywhere.

The hotel could do with refurbishment. It is showing it’s age. The shower is good, but having an old fashioned shower curtain that likes to wrap around you when it has the opportunity is not acceptible these days. however my biggest gripe is that the hotel restaurant is fully understaffed. They have one girl that had to take breakfast orders, go in the kitchen to make it and then serve it. So when she was in the kitchen cooking, you couldn’t even get coffee. If there would be 20 people for breakfast it would take more than an hour to get anything. And most tables in the bar/breakfast area were sticky. For >$200 dollar per night this is not ok.

internet was great

the location was great.

I reserved my room online and by the time I got there they sold my room. The issue was resolved professionally and promptly