good location and bed very comfortable

breakfast not great

Location

Ask staffing for towels both days of our stay and we were told both days that there were no towels available

I loved the location. I wanted to be within 30 minutes of tours and attractions. But did not want to stay in the hustle and bustle of Memphis. Springhill Suites was perfect for my getaway. With resturants galore and shopping nearby for those essentials that you forgot to pack, this hotel was very convenient. I stayed here about 9 years ago and will be back soon.

I really would have preferred having drawers for my clothing. I don't like "living out of a suitcase" while on vacation. Also, the first night the pool was awesome. The last couple of nights, it had an overwhelming smell of chlorine. and the water had a white looking substance that looked like soap floating in it.

The room was clean and very roomy! Keisha at the front desk was very helpful and nice 👍 👌 😀

The TV kept going in and out while watching exciting games!

location

tight floor plan

Location was good, Front desk staff members were very friendly and accommodating, beds were comfy. I like that they close the entrance at 10 and you can only get in with a key, so random people can't come in.

Room was close to the pool so it was always humid. Refrigerator was so cold it froze everything and no way to turn it down. There is one drawer so you have to hang up or keep stuff in your suitcase. The sofa was dirty. If you have a sofabed you should probably leave sheets and blankets in the rooms. 2 towels to begin with it not enough. Had to ask the desk for all these items. Could've been cleaner also! I love having a ceiling fan, but keep the thing clean! Ours was not. The breakfast was ok. No waffle maker, no toaster. Provided bagged bagels but no way to toast. And no sliced bread at all. The 10 kids in the pool were quite rowdy and loud. I could hear them from down the hall. The lighting in the bathroom is too dark. No light over the shower and it was just dark.

Location was great and loved the room. Great staff as well.

The place was not clean. Pool was small and dirty. There was a bad smell in the elevator.