Proximity to where we wanted to go.

No in-hotel food, paying extra for parking which wasn't included in the write-up.

Quiet. Clean bathroom comfortable bed

Dated furniture and tv’s in suite

Beautiful building and amazing location within walking distance to shops and restaurants. The staff was very friendly as well. The room and bathroom were a good size and very clean.

The noise in the hallway felt like it was in our room. There were loud guests and slamming doors into the late night. The bed was warn and I kept rolling to one side because it was so sunk in on one side. The TV also did not work. A friend and I were away for just the day and wanted a nice evening with no kids and went to watch a movie and the TV kept glitching and restarting every 30-60 seconds so we weren't able to use it.

Parking is very limited and cost over $20 a day. Hotel had only one server and three menus for the whole room. Need more help to accommodate this many guest.

Location, lots of good shopping!

Bar hours and remodeling.

Clean, nice hotel maids, updated.

Front desk staff was incredibly disorganized. They overbooked my room after I had called for months to confirm and get my rooms next to each other. They were so unprofessional and disorganized. Management was basically non-existent and impossible to reach in person or by phone.

Location was perfect for our visit

Light out in shower that couldn’t be fixed while we were there. In-house phone for location of ice machine involved reference to 800 number Lamp shade falling apart and not able to cover the floor lamp. It’s been that way for quite some time. Staff response to everything else was mediocre. I don’t thinK they like working there. THE BIGGEST ISSUE: CARPET WAS SO DIRTY THAT WALKING BAREFOOT SHOWED DIRT !!! WHEN WALKING INTO BATHROOM WITH SLIGHTLY WET FLOOR. Lobby furniture and arrangement needs a designer touch. No welcome vibe when walking in front door. Hodge pudge.

The location in the Plaza was great.

The service was poor. I asked the front desk to have our room cleaned on day3. I was told no problem. When returned from a long day house keeping just dropped new towels on our unmade bed and didn’t clean bathroom, pick up used towels on the floor or make our beds. The next day we saw a housekeeper in the hallway and went to ask her to clean our room on her rounds. She didn’t speak any English…..