Our stay at the courtyard Marriott was very enjoyable. The beds and pillows were quite comfortable. The room was quiet. Staff did a great job at keeping it clean. Location was walking distance to many restaurants.

There were definitely discrepancies about the property amenities, boasting complimentary coffee and tea and free breakfast. This property DOES NOT offer free lobby coffee/breakfast—both are at a fee. Thought it was my error, but had other couple at the property state the same misconception. Website information needs updated, please

Clean and updated room

I liked location lot of shops an stores near by as well as restaurants. The staff was friendly and helpful

I really didn't a problem aproblem

Location Near restaurants Clean

No free breakfast compared to your competitors

Location

Well were do i begin. Arrived on sunday and restaurant is closed they should have that on website. Got up to the room and no toilet paper in bathroom. After that the toilet flooded had to have plunger. Sliding balcony. door barley would open wore out. Oh and only had 2 towels in room thats it.

location

no liquid soap in shower dispenser. shredded sofa bolster and pillows. No clean towels, even when requested (as had to clean up a coffee accident). No coffee refill for second day, without going to desk...after requesting 5 hours earlier. Bed headdboard is bolters, with pillowcase coverings that left 5" exposed on each one.

close to college

cleanliness, wasn’t that clean

The facility was clean and nice

I booked thos hotel as we were moving our daughter to JMU. I booked a stay for four people. 3 adults one kid. I stated the kid is 15. So it is almost like having 4 adults. To save a little bit of money I opted to get a king with a pull out couch. It was advertised as though it sleeps four. The two girls don't mind sharing a bed and have always shared the pullout while on trips. The pull out couch only slept one and there were no pillows or blankets in the room for the pullout. We go down stairs and the front desk states they have no additional rooms we could switch to and they have no additional blankets or pillows. She handed us a few sheets and lots of towels to use to cover up to stay warm. For the price we payed, I was expecting a lot more. Worst experience ever The only saving grace was the people were nice. It would have been even better to be compensated for our troubles and inconvience My youngest slept on the floor the first night as she refused to try and share the king with her dad and I Not cool. If they feel that room can adequately sleep 4 they must be crazy. Oh, we also booked for two nights Came back for the second night and our room was not serviced. We asked about blankets and still had none to give. Nor pillows.