Breakfast and breakfast employees

Manager on duty was rude

It was great the staff was very helpful and breakfast was good

My card key magnetic strip kept being wiped out. Had to get it reprogrammed almost daily

Staff and service

Front desk was very nice peaceful and quiet I stay here alot love it

Locatio. Was good .

Ac unit way too loud . Room too hot .

all the staff was very helpful and friendly. breakfast was great

Super nice location

Large room and good breakfast.

The air con was super loud.

We loved our room with the spa bath and balcony. The room was so cozy, clean and private. The breakfast was delicious and had so many options. The staff, especially the front desk, was so friendly and accommodating.

That we didn’t stay longer! We will definitely be back.

I did not find a lot to like except the breakfast staff were very helpful.

Our bathroom shower drain was full of long hair. The hotel took pending payments off both my mine and my husbands credit cards. Staff seemed to find it difficult to correct.

The room was immaculate and very clean. Very quiet.

There were a lot of conferences in the area and the price was a bit higher than expected. I did not realize I had booked a large suite.

breakfast, friendly staff, cleanliness, walking distance to Old Scottsdale and Fashion Square Mall

the noise from nightclubs in the area, disturbed our sleep very loud

The breakfast was excellent as was the location. The staff were friendly and competent.

The bathroom situation is terrible. The sink is not inside the space containing the shower and toilet and thus one must wash hands outside the bathroom, waking the other person sleeping. Also, the door to the toilet/shower is slotted (i.e. not solid) so there is absolutely no privacy and again, noise at night wakes other occupants. Also, it is extremely noisy due to the location of the property and the loud nightclubs across the street.

vey good breakfast, great location

a little close to several night spots (W Hotel in particular)who played loud music until 2:00 AM, except Sunday

Location

Shower was disappointing

hotel was in a really good location , included breakfast was great, nice pool and lobby.

rooms were outdated, but the main problem was the bathroom door has slats in it…… provided ZERO privacy or noise cancelling. why that would be the door choice I don’t understand. awkward. the shower also soaked the whole bathroom floor no matter how careful we were. the location is directly across from all the bars, so it was noisey (ear plugs helped).

We enjoyed the cleanliness and the comfort, the breakfast was very good, and the front desk service, as well as housekeeping , and the ladies that serve the breakfast was excellent, definitely stay at Best Western Plus Sundial again.

everything was great

I didn’t sleep a wink, between the traffic, all night parties and construction at 6am I really don’t know what was the worst! I call it the horror hotel. Imagine a cinder block room, on the road, with a window looking into a tiny alley way and a bathtub next to your bed! Creepy! Front desk was indifferent and could care less about my situation. I was in for Mother’s funeral and it was just horrific!! Hotel of Horrors!

Nothing!!