Excelente ubicación.

- Me enviaron a un hotel distinto al de la imagen pero estaba en una mejor ubicación. - La calidad del desayuno es baja. - El desayuno queda a unas cuadras del hotel y solo era una hora (difícil para una persona con movilidad reducida)

The room seemed clean and in a safe location.

Staff attitudes, they act like it's my privilege to stay there, I could have booked anywhere in the area. Poor customer service, telling me to wait while they look at their cell phones.

Very close to the ocean 💙

Experienced a few maintenance issues with the locks on the door , other than that, it was a decent room in a great location

Location

The unfriendly treatment of some members of the hotel staff.

Staff very nice

Your check in procedures could be better. Very small area when you have 30 people all trying to check in at the same time. But the front desk people handled it very well.

The room was super clean big and the air was nice and cold . Spacious rooms bathroom extremly clean

location was good. we were on the courtyard sat out there frequently

the check in process is crazy with all their properties checking in at one place. breakfast is crazy too with everyone going to one location. has a kitchen but you need to bring your own stuff!!

Nothing went well.

No on-site check-in and they made no help nor accommodation with check-in with a disability and I even called to explain the situation and they told me I had to find a way to walk for a check-in site blocks away from the hotel with no parking anywhere in the area at all (other than a garage with people loitering everywhere and high cost). They falsely claim at booking there is on-site parking. I get in and no one will help me even though I am in extreme pain from walking. They want to charge you $18 to park... sneaky... but the problem is that it is several blocks away or more at another business for that cost? They didn't give me a room and I had to leave because of the pain of standing trying to deal with them. I have a feeling they didn't actually have a room for me at booking since there was no parking for blocks. Several people ahead of me were coming in saying their keys... not cards... didn't open their room which meant they had to be given other rooms, probably mine. However, they still charged me for the room after I left not getting anything but trouble!!!! They are a scam!!!