Gorgeous boutique hotel, well located in the historic part of the city. Easy to get the shuttle to the other part of town. Lovely pool area and gym too. Well appointed room and lovely finishes

No complimentary tea/coffee in lobby. WiFi was patchy when not used in room, e.g couldn’t access poolside. Shame room didn’t have a tub as was traveling with young children who don’t enjoy showers (though it was a great shower!)

The room was beautiful, halls quiet. It seems the restaurant, bar area and pool is relatively new, but it’s very well laid out and will be really nice once trees and plants mature

Before arrival I got several text welcoming me and reminding me of details, but once arrived on the property, texts went unanswered and no one picked up when I dialed zero from the room a couple of times for reception and service. Since I had kids, I requested a room near the pool, I had seen the rooms before and realized that all or most rooms on the bottom floor had a back patio area. As I understood from talking to other guests, there was no special cost associated with a bottom floor “ standard” room, don’t know if it was just to ensure I got this room, or for what other reason I was charged an additional $25. I wasn’t sure how their service went as far as in room water with some metal jars and with three children – we needed more water which we ended up getting by the pool area out of the large coolers. Every single thing was monetized, $3 for a bag of tea, none free in room. Parking was $18, coffees were for purchase, and there was no breakfast.

beautiful and everything in walking distance

Paying for parking

This is our home away from home. We love coming to The Hotel Chalet. The staff are all so nice and friendly. It's close to our appts and restaurants are in abundance.

The only thing I really don't like is how uncomfortable the patio chairs are. The chairs could use some sort of padding. Even if you're a small person the seats of the patio chairs leave marks on the backs of your legs.

Very unique & clean & loved having a patio. It us a nice place to have a couple of beers & gave my husband a nice place to smoke his cigar

We felt the fee for parking was excessive especially if you stay more than 1night. It would get very costly

It is located downtown. The room was clean with comfortable beds and a nice bathroom.

NA

Love the new face-lift. Everything was nice and clean. Location is perfect.

Bigger mini fridge lol.

Very convenient to great downtown locations!! Excellent facilities! Exceptional service from Jordan and Corey!!!

The Saturday front desk manager, Jonathan, was not very friendly and even after I had confirmed three times with three wonderful people, part of my party’s arrival on Saturday morning was disrupted and he was rude to my daughter and son in law and then gave us all the cold shoulder the rest of the day.