the old NYC vibe but with the new, clean and shiny make-over

I was a little bummed about the scaffolding outside my window

The look of the hotel and the rooms was very nice and stylish. The shower was very nice, the rooms clean and the staff very friendly. The most amazing however was the beautiful view of the Empire State Building

The beds were a bit soft as compared to what we are used to in Europe, but still a nice bed in general

great location

bit expensive for the service / quality of rooms. ours was quite tatty in places, furnishings needed replacing and we wanted to order a drink at the bar when it was full and we’re denied because it was shut (at 9:30) - just didn’t feel like the service of a nice hotel

Loved the art deco style, the cozy and spacious entrance lobby, the on site restaurant, and the great location.

Rooms a little small, only one chair. No coffee maker or microwave. plus...don't know why, but despite setting the heater up, the room remained cold and there was blowing air (not controlled by the fan setting) all night. Unpleasant and hard to sleep in cold room in winter especially.

room and location

Great location, nice & warm atmosphere, great lobby & bar. And great staff! Very friendly and helpful - best hotel staff I’ve ever experienced in NYC).

Rooms are a bit small (but very cozy). And you hear the noisy elevator going up and down (but you get used to it)

great location live jazz in lobby

Amazing location, amenities are all top notch and the staff is absolutely incredible. Lashann at the front desk greeted us at check in and could not have been more generous after finding out we were spending a night in the city to celebrate our incoming second child. She generously upgraded us to a corner suite and was kind enough to send along complimentary dessert and champagne. We will definitely be coming back next time we have the chance!

Location near Greenwich Village

Room very small, so small I kept bumping into my luggage. Heating system was very noisy which prevented me from sleeping. Staff were very good, but I would not stay again.

Bathroom cleaning of room staff all good.

There was issue with room key had to be fixed 4 times brfor3 I was moved WiFi terrible the staff had a very unpleasant thing to have to do by pressing thing of a breakfast voucher it was in poor tase and felt bad they had to what was told .Next time 2 try room should been moved.im from pa a Uber ride was 175 at most they wer3 going to charge me 450 on a taxi I get but that’s robbery at the max

great location right near 6th avenue and a bunch of great restaurants and bars. staff were friendly and free water in the lobby.

We arrived at midday after a 24 hour flight and asked to check in early - they had rooms available for early check in but would only agree to let us into the room early if we paid $50 to get in 2 hours early. We were desperate for a shower so agreed but this was disappointing given all other hotels we’ve stayed in have given guests early check in if the room is available. The walls in the room were very thin so we could hear the conversations and snoring of the people in the room next to us which impacted our sleep. the bed was also uncomfortable and the room was tiny. one day the water in our room was dirty and brown so we couldn’t shower or brush our teeth etc.