The rooms were clean and comfortable. The location is gorgeous. There were lots of hiking trails and fun activities for the kids.

The only thing that would keep us from coming back often is the price. It is quite expensive.

Staff in general was not friendly

The prices didn't match the service

The staff was first class and we loved the restaurant at the top, Arie.

Breakfast buffet was not that good. Eggs Benedict were flavorless and cold/soggy. In general it was not a great buffet for such a high end hotel. Our room was worn out. Needs to be refreshed. Pillows were lumpy. Door was broken on the furniture. The view was fantastic. My favorite was the 9th floor spa. One of the best I have ever been too. Yoga daily was my favorite. The steam room was so good.

ski-in ski-out location

quite a big hotel, exterior pretty ugly…inside nice though.

great location and amenities

Can't beat the ski in and ski out!

We arrived and our locker to put our ski's in was broken and it took them an hour to get us a new locker. We awoke on our first morning freezing due to the heat not working and repaired by staff that day. The bathroom sink was draining first day called and repaired that day. The pillows were clean but not inspected for they had gum dried on them. Pillows promptly replaced. One of the hot tubs was broken---heater and jet and no room to sit in the other one due to full capacity. The Sauna was under construction. No coffee or refreshments in Lobby. The Service at State 71 Restaurant was at best fair. The Pepper shaker lid came off in my soup and the whole bottle of pepper landed in it and I had to wait another 20 minutes for replacement, no apologies, not compensated off the bill and no silverware given with meals and had to ask waiting another 10 minutes, and the list goes on....Their bookings at the hotel were at best 1/4 full and they can't accommodate late check outs on a Sunday during non peak times!? Staff young, inexperienced, but very friendly. But come on guys----when I am spending above average rates things could be much better. Being a hard working RN this was a treat for myself and so disappointed! And, feel so ripped off! For the price, this place was not worth my hard earned money!!! I like my Holiday Inn Express the BEST!

Overall, the staff was very friendly and helpful. The food was excellent and enjoyed our stay. Would definitely stay here again.

I wish the other two hot tubs were working. Although the pool was very nice, we were not able to use the hot tub as it was packed and never had a chance to get in there.