Size of room

The facility itself is good. Exercise room not great. Treadmill, elliptical and seated bike. Nothing else and there is room for more. Breakfast was not breakfast. Muffins and nothing else. Went down one morning around 8:30 and there was nothing left except coffee. In my room the bathroom was missing a cover. The door was falling off the hinges, you had to lift up the door to close it. The pool was nice but they have big safety issue. There are wasps nest all over the pool. We counted a minimum of 7 nests. One end of the pool they were swarming. When you have young children playing in the pool this is an issue. They really need to get up there and remove all the nests. The bathroom sink had a leak. I returned to the room at 8pm. Called the front desk and no answer. I waited and called again and no answer. The next day I called again and was put on hold for over 10 minutes and no one returned to the phone. Also according to the front desk here is only one way in or out of the hotel. So for instance if you go out to the pool, you are basically locked out of the hotel because there is no card access to re-enter the hotel. You have to walk around to the front of the hotel main entrance and open the door to let patrons back into the hotel.

Convenience to freeway

Bed was as comfortable as a sagging hammock

Great staff member, Amber, helped us with everything. Great clean facilities

Lightning in room

the personal is good

smell really bad

Quiet

Shower drain slow while showering

The staff was great and the location was perfect for us.

3hrs before check-in we got called to tell us our room was no longer available and we would have to take a smaller room or find a new hotel. Our reservation had been made months in advance making it difficult to understand how the room was suddenly "unavailable" The room above us was disruptive and had a party until 3 am one night. Despite multiple complaints and a promise they would be told to leave they remained and every night/very early morning there was loud stomping/banging coming from the same room.

the people and the location.

the entire first floor (bottom floor) and our room smelled horrible. the third floor smelled great. the hide a bed was overly uncomfortable. there was even a stain in the tub that looked like blood.

Stay far away from this place staff was great but the place was a nightmare. No towels no heat no soap in room chairs were filthy you could see the nastiness on them smdh rooms are old bed was hard didn’t sleep well at all. Never ever again will I stay here. House keeping need to clean and sanitize more often place is contaminated.