I called early to say I was going to be late for the check in. Later, they said there is no booking under my name and to figure it out with the third party. They charged my card and stole 68$

Close to my job

N/A

Nothing

Cigarette burns on the sheets mattress and bedspread hair on the pillows the room was filthy.

nothing

The worst place i’ve been - room was a extremely dirty. Ton’s of dust. the floor hasn't been washed in months . Whole in the bathroom’s wall, air conditioning so dirty we had to turn it off. Dirty sheets and towels, and that smell…

There was no breakfast included.p

Hopefully next time I stay, I will not be stalked and or harassed. Too much banging on the walls and heavy stomping on the floor above. I did have a very nice little dog. Some people complained to staff. They did inform me. Massah has a chip in her since birth. I am Vested Gov. As a professor.

Nothing, this is a disaster for a new strain of COVID. This place is disgusting, garbage everywhere, Asked for adjacent rooms because I brought my grandchildren with me. Ages 10, 8 and 5; called the hotel the next day to confirm I had adjacent rooms. Assured me that I had the adjacent room. I was travelling from Indiana and did not want to come and be disappointed. Got to hotel a little before six p.m. or a little after. Cold outside this young lady pointed me to come to the side of the window, Did not invite me inside and it was cold outside. Had me sign some paperwork. Gave me two keycards one for room 128 and one for 311. Advised, what happen to me having adjacent rooms awww, we do not have them. Stated the young lady. I have children under ten which you all knew and assured me that I would have adjacent rooms. Well, we do not have any more rooms. Sooo, went to Mcdonald's to get food and went by my son place in Waukegan and advised to meet us at hotel. Well, when we came back the elevator did not work. Okay, I stated we need to exercise so let's hit the stairs. Garbage was everywhere. Took about five minutes to get inside the room in 311. Once, inside we closed the door, it looked like it was still open. If someone wanted to give the door a good kick the door would have opened. Children set at table ate food. The room was dirty, spread on top had a stain on it. the countertop had stains on them. Children stated grandmom this place is nasty can we leave. First, we pass a lot of garbage and now the room is nasty. Advised, we had a long ride eat your food and try to relax. After eating the children wanted to pull the cover back and laydown and this is when I looked in disbelief. The sheets had stains on them that looked like dried up blood, and brown spots. Had enough gather our belongings and left. Pictures do not lie, yes I have them. Of course, I have pictures and pictures do not lie.

Everything, people walking around looking like zombies.

it was hard to check in at night, it was late and I had to call to be checked in, and had to wait outside in the cold.

it was nasty asl in it felt like bugs was crawling there was pee stains and the cealig was leaking I left at 3 am in had to find another hotel