great location. clean room. spacious room

nothing

excellent location for walking to the historic area

Love the location, the rooms all had balcony’s and beautiful grounds and facilities to walk around! Large rooms are Ideal for larger families like mine who often have to book two rooms. Great price for location leaving $ for all the activities nearby.

A little old

The room was huge! The location of the hotel was perfect, so close to historic Williamsburg. Daily room service was great. Check in was a breeze.

The room could use some updating. The pull out couch needs to be updated. The cushions were old and the mattress was sagging into the wire of the couch.

Great location - easy walk to visit all the Colonial Williamsburg attractions.

Everything was very good - nothing to dislike!

Great location in Colonial Williamsburg, very spacious with good facilities, parking adjacent,

Elevator to second floor would assist access - will request ground floor room on next visit in advance.

The only thing I liked was that the Griffin was at the same venue as the wedding we attended.

From start to finish (two day stay), the room reeked of acrid wood smoke, which irritated our eyes and throats. The room had a fireplace, which had been cleaned, but I am guessing that the chimney was not clean. The day we were leaving, a housekeeper told my wife that others had complained of the smoke odor too. When I tried to call the front desk about the issue after we arrived, the phone was out of order or busy. We didn't have time to follow up to ask for another room during our short stay. Other issues: A dark room with poor lighting. One lamp had no switch and you had to get down on the floor to pull the plug on the baseboard to turn out the light. HVAC had only 4 degree sensitivity, so hard to adjust. No bedside table on one side. Clock with wrong time couldn’t be reset by guests. Keys didn’t work, had to go back to get new ones. Rickety luggage cart. Heavy entry door to bldg, hard to get cart in and out. Worst room I've stayed in in many years.

Location was good.

Booked a room with a view and did not get it. They said it was not represented correctly on booking booking.com. Girl was not very accommodating, and had an attitude about renting rooms by 3rd party. This really set out our trip on a sour note. The door to the adjoining room was not locked, and had to wait about 1 1/2 hrs to have it locked. We only spent 1 1/2 days there. Their was no desk in the building you were in, it was at building on another property. Building could use updating. No Breakfast, and spent a lot on the room. Really wish I had chosen another hotel. Restaurant was expensive.

The hotel is a sister property to the Williamsburg Inn, and in a central location to all of the Williamsburg attractions. Our room was quite large, very comfortable and clean; perfect four our family of four. 10/10 would return.

Like the location, room was large, housekeeping was great, they left us plenty of coffee.

It was a little spendy.

great location without scrimping on amenities

refrigerator in room not very cold

Excellent location. Everything was within walking distance.

It was a little confusing how to check-in. Once we understood that process, it made sense. The website should have mentioned to check into the Inn.

Great location, right in Colonial Williamsburg. Huge room with sliding doors to private large wooded area. Able to bring dog. Other than check in at a different facility, we did not see any staff at this hotel.

No Staff on sight. Very dated decor.

location

room was very outdated , dark and dingy

The hotel was very clean and the staff was very friendly and welcoming. I loved the grounds to the property. It was well maintained and the pond and fountain were lovely.

Hotel dated, a bit run down. Faucet on both sinks leaked. I really am no fan of having a room with just a door between it and the next guest room. It made for a noisy evening from just casual talking in our neighbor’s room. They weren’t being loud, just normal volume. For $380/night I expected a nicer room.

Didn’t have breakfast.