The nice rooms comfy bed and had great coffee

It was fine

This is my second stay at this location in 1.5 years. My experience the first time was excellent, and my most recent one was just as good. I loved the fact I had a kitchenette, and counter to spread out on. Staff was awesome. Laura/Laurel (?) was absolutely amazing (she just got engaged). She went over and above when it came to helping me out. She deserves a raise. This hotel was quiet, convenient, and a studio apartment excellent for 1-2 adults. You could probably have one child sleep on the couch.

I can't think of anything negative.

Cleanliness, quiet and reasonably priced.

Some staff members were not very friendly

Located close to concert venue.

Not clean, very smelly.

Close to everything and room size was perfect.

Room smelled like cigarette smoke in a nonsmoking room

I like everything about it just no walk in shower the employee was good to us and we was happy

The bed was squeaky but that's about it

Bed was very comfortable. Bathroom was very clean. Hallways were quiet. Service for TV issues were prompt and effective. Breakfast was only coffee/ hot chocolate, instant oatmeal, muffins and granola bars. At this point in the pandemic, a little more would be nice. (June 2022). Juice, some fruit...

Some kitchen cleaning supplies would have been nice, to clean up after eating my carry-out. TV initially didn't work, then it worked but with no on screen guide. Danielle was kind enough to hand write a channel guide, which helped aslo. Next day, they did provide a fully functioning TV. Internet went out during a light rain; I'd think an extended stay place would have more funcitonal wi-fi capacity. TV also went out just prior to the conclusion of a show I was invested in. Now I'll never know the ending. Again, get a service that isn't so sensitive.

Close to my mom's AL facility, clean, safe

Amenities are dated, shower low h20 pressure

Room clean, large and comfortable. Front desk attendant very friendly and helpful.

Wish they had breakfast.

Location was close to everything (restaurants, mall, etc.) pleasantly surprised, pictures on the website did not do the hotel justice.

I was expecting a full continental breakfast service but, your facility did not provide that. Muffins and coffee is not continental breakfast. My suggestion would be going forward if you cannot provide what is included in the total price, you should compensate with gift cards to the local breakfast places for a complete service. Parking is horrible, very limited. We would come in at night late and impossible to park close or even in the facility. We had to continue asking for towels and blankets that was not a daily service provided, I emptied the garbage and took down the towels myself in order to get replacements. In order to get my 50.00deposit back I was told that I will need to throw out the garbage and bring down the towels, I was in shock because this is the first time a hotel will ask the customer to do the job of someone that works there. No one at the front desk at night in case of emergencies. 1st night slept in heat because I did not know that the thermostat was connected to the ac unit this was not said to me when I checked in.