The pool area was super nice , we had a issue with our first condo but the owner did not hesitate to make it right !!!!

The elevators are extremely hot with no air flow and always have way too many people in it

Nothing it was small and it was at the very top floor and checking was at 4 that half of the day

Check in is at 4 and the room was old

The pool area

The stove had left over pepperoni, the coffee pot had dried up coffee, ice maker did not work, the dishwasher did not work. Furniture was ripped and looked at if came from the thrift store. Our bedding had huge stains on them. I have photos. We did not have any pans I had to go buy some. Our bath clothes sp bad I wasn't sure if they was clean or not even after washing them. The glasses and plates looked as if they needed to presoak, they was very hazey looking. The mold on the shower curtains almost took me out. We as guest pay to many fees, room fee, host fee (whom does nothing) then cleaning fee, all just to get to a unit and it looked like a large motel 6. If I'm paying a luxury price I want a luxury stay. The owners need to update these units more often. If they are relying on the staff to report issues, they are failing. Pillows are old and dingy looking. I mean I know these rooms are used year round but omg, these places need updating. And the threat of having to pay $100 for a plastic band. Ridiculous. This was not a good vacation for me this time. 😕

It’s got a great location and it’s very pretty.

The fact our room had water bugs in 1828. We didn’t have kitchen utensils that we needed to cook. We had sand in our bed and had to wash our sheets. The floors were dirty and I also stayed there in July in room 1824 and it was nasty with water bugs as well. I love the place is the only reason I keep coming back but I am going to take a break and try another stay some where else Unfortunately.

The pool and room were great. The space in condo was great

The towels were very cheap and thin. It was furnished/decorated with the minimum. Not much seating in the living room and not for lack of space

Only thing this place has going for it is the pool! THAT IS IT!

The carpet in the room was dirty, ceiling fans had so much dust on them. Toilets had chips in them where it looked like they had stuff just on them. The smell right outside of the room door was terrible! The staff wouldn’t even let you SIT by the pool after 10pm. Even when we were fully clothed and adults!! The elevators were an absolute joke!! That’s where most of your time will be spent. Very unhappy with the price I paid for this stay.

Location and pool other than your towels confiscated by workers if not in your chairs.

Bed bugs, roaches, no communication between staff, no air conditioner for 2 days, inadequate parking for anything other than car- had to leave property and pay on lot not close to property, 23 floors on each unit and 1 elevator per unit, had to leave drivers license with stranger to receive cart for unloading These are my families complaints. Here’s some from other guest. No shower curtain , two hours to unload, sent handicap person and elderly wife to off property parking, Dad with children went to ocean turned back and they were taking his things. Can you wait til I get my children? Answer no. Army regime on grounds excluding parking deck staff. Everything Wrong with unit reply will be Individually owned. Many family vacations at 64 yes and this was the worst experience I’ve ever known.

It was very pretty and well maintained

The staff was unbelievably rude and I am not sure if it’s because we are younger but it was terrible. zero respect.