Location to our event in the area.

Checkin in staff took an actual copy of my drivers license. Took almost 10 minutes even though we had a reservation and no one in line before us. Room 100 has mildew all along tub and floor to tub and reeked of a smell similar to soiled cat litter. The carpeted floor was damp in several areas so we kept our shoes on. After driving all day and our 10:15 pm arrival we were thankful the sheets seemed clean. All this still cost us $204 for one night.

The location and size of rooms

The staff at front desk was very rude. When we got to our room there was no toilet paper. Our phone in room didn’t even have a cord to use to call front desk so I used my cell phone called front desk requested someone to bring to us and she said she would see if she could find someone and then hung up on me. No apology for room not being stocked. No one ever came and I called again 1 hour later and no one answered front desk. My sister and her husband was staying in hotel on 2nd floor I went to her room to get an extra roll of paper they had in their room. Totally unacceptable service.

It was clean and everyone was friendly.

The pool was out of service the juice machine and the vending machine were out of service and the one bed in our room was broken

The location

The reception was rude. We only came for The pool; which we found out later was shut down. The room needs a complete update with paint missing, paint showing water damage, spots in the carpet, nicks in the tub, back of the remote control was gone, something splattered by the air conditioner on the wall, bathroom door didn’t shut. There was chunks of dirt behind the chair and in corners. The juice machine was broke. Vending area was completely gone and boarded up with caution tape. For 210.00 i expect a lot more than this. Red roof could do this and only cost 95.00

Location was very access

I sent a message to the hotel stating these same things. 1 shower was dirty and had hair in it along with the fact the soap tray hadn't been cleaned in some time. 2. No toilet paper 3. Phone did not work so we could not inform staff of toilet issues and cleanliness. 4. Bathroom had not been swept 5. No user guide for the TV and wifi connection was not even good at all. 6. Pool was not open per note on front desk. The staff was nice and the breakfast was pleasant. We would have actually complained to the front desk had the phone been working but we were both exhausted and needed sleep so going down was not gonna happen. Overall I rate this stay as sub par and I would not refer a friend. I feel after our stay we would have had a better stay at a motel 6 or super 8. Will not be back and for the $150 we paid for one night I can clearly say wasn't even worth $75. If they would like to try to make it right by all means I'm open to that.

The hot breakfast was excellent and they had options for vegetarians too.

Location

Dirty rooms, horribly uncomfortable beds,, was listed as a new facility definitely wasn't, damaged furniture, first room the door was open and radio playing, second room no remote, both rooms dirty

Value, breakfast, was ok, comfort

Staff were outside smoking every few minutes. Pool was closed. Outside areas sun a bit of disrepair