Staff, both Bertrand and Tariq were really helpful and friendly. The pool was nice too. It was spotlessly clean.

Hotel is dated. Badly needs a revamp but then that's probably reflected in the price.

Excellent all round hotel. Breakfast superb. Absolutely delightful place and staff very helpful and professional

Nothing

beautiful location in the hill. wonderful and committed staff in particular the hotel manger. the walk in the woods. the architecture of the hotel - very historic

the price was so basic. we had to pay for the internet, which was not much but superisingly we had to pay for it.

The helpfulness of all the staff and the restaurant

A bit hard to find but a lovely location once we got used to it.

clean large rooms with a beautiful view. friendly and helpful staff. A large parking

there was a smell on the first floor in the corridor.

Nice staff but poor them. They were doing multi tasking and it made me question the management.

Was extreemlyNo Air conditioner, no ventilation in the bathroom and the toilet ... No coffee or tea facilities in the room. The breakfast was extremely basic. For an exclusive room we got two single bed. Just bad, period!

Perfect location and absolute great view! Lot of walking/bike routes around. Good food in the restaurant. Big room with big windows.

A bit crowded in the spa area on Saturday, on Friday was perfect

the room was beautiful and the persons of the hotel very professional.

The hotel is very well built and very well oriented including one side of the building which is almost due south (about 150 degrees magnetic). The rooms perfectly meet the required standard. They are very beautiful.

The floor of the spa is a little dirty when a lot of persons.

we enjoyed the spa facilities and double room with a beautiful view. the restaurant staff were very obliging

no convenience shop within walking distance

The hotel staff was exceptional. We particularly enjoyed the manager, Wendy, who was very hands on and personable. She also speaks fluent English, which can be extremely helpful in small villages such as Trois Epis. The hotel was also spotless and airy and we loved sitting on the veranda overlooking the valley below for breakfast. We were very pleased and felt the hotel was a great value for the price.

Pillows a bit too dense, but this seems to be common throughout Europe.

room and view are good, but pool ist little. Most of the Staff are friendly . Only a young woman in the Reception was not so freundly. In general a good Hotel. I recomend it.

the manager was very nice and the spa was very clean

Nice views from the room, as we had a comfort room on the 3rd floor, balcony was spacious.

The outside look of the hotel reminds of a school camp facility of the 70ies, badly aged solid concrete, It does not get better inside. Despite the fact we booked a more expensive "comfort room", the furniture was rundown, tasteless beyond description, and the room just not very clean. Carpets are shabby, when opening the closet, the door almost fell off. The bathroom smelled bad, no pressure in the shower, very limited amenities (soap, shower gel, etc.). €5 to get a towel for the pool - not allowed to take the towels from the room!! No slippers and bathrobe ! The pictures on booking.com are misleading. Very disappointing stay.