Clean and calm

Unfriendly staff, no greeting, charged extra for a cup of tea. Generally unjoyful.

We spent four nights here whilst visiting family. Modern hotel within easy walking distance of the town. Our room was large with a spacious seating area and TV. The bathroom had a separate toilet, large shower cubicle and raised bath. There was good wardrobe space and a large full length mirror. The breakfast buffet had a good selection of hot and cold food. Parking was available in a secure car park only accessible by guests.

Our room had not been serviced when we returned late afternoon on the first day. Staff apologised but said they had been busy. Coffee etc were not replaced when we returned in the evening but the beds were made and we had fresh towels. We were told that coffee etc was only provided free for the first day and there was a charge for subsequent days. We declined. On checking out I mentioned this and said guests should be informed if this was the case only to be told that this was not correct and it should have been replaced every day. However they did deduct one night’s parking charge by way of compensation.

Nothing

Everything

Poor breakfast,they should be glad to have such a job,and they should smile to every client.We had a very bad sensation walking in.

Very unfriendly welcome

Abundance in breakfast, vast food choice. Big room

The cleanliness of the room was fine except for the bathroom: dirty/slimmy /tiles mainly in the shower space.

very friendly staff, excellent breakfast, good selection of foods and drinks at hotel shop (open 24/7), Rituals soap and shower gel/shampoo in room

bed and pillow could be more comfortable, dated furniture in rooms

The beds were comfy, shower excellent, breakfast was a great range, good food possibilities at the hotel bar/shop

The room and hall was smelly (like not long used drains or so) and you couldn't sleep qwith the window open, because it was very loud from the breakfast room plus terrace underneath(even though we were on the 2nd floor)

The location with respect to my purpose of visit. The cleanliness Responsiveness of staff The neighborhood and green environment

No catering The Breakfast could be more international.

convenient room

problem with unsufficient parking space, handicapend parking was often occupied by non-handicapped persons. when complaining about it at the reception ,Iwas told that I could use another hotel, if I did not like this one. this unfriendly message I got from the director herself! in addition to that, TV did not work for 3 out of 5 days. I think I will not come back to a hotel, wher I am treated that way.

Staff is very friendly and helpful.

Close proximity to the town

15 euros per day to park. disgusting

Got a beautiful room with a view of the garden for a very low price. Very practical bathroom with shower. Very quiet during the night. Located very centrally in Bad Honnef and yet quiet. The breakfast buffet was very good.

The hotel has a parking garage, wasn't on the website, wasn't mentioned at check in either. Only found out at checkout. Maybe also provide charging facilities for EV in that garage?

The room was spacious and clean and the bathroom was good. Breakfast was good. The hotel is in nice surroundings .

Staff wasn’t particularly friendly. I couldn’t park my car just for loading and unloading. The room was very hot, there is no airconditioning. For the price that we paid, I expect there to be airconditioning.

spacious and nice rooms, good beds.

balcony was covered in cigarette ashes

I booked for someone else, so not able to tell you more

clean, location

could hear my neighbor snoring, not nice

the room itself was very modern and the reception area was also bright, large and modern. The location was great and central in Bad Honnef.

The bathrooms were old and not very nice. There was no mini bar in the room or any in room amenities. The breakfast was passable, nothing special.