Size of the room was good, it was clean, WIFI was good

Mattress was uncomfortable, at dinner time for the whole week, we never served any vegetables, in fact only once we had two little broccoli and 1 brussels sprout, at breakfast there was not any fruits

The breakfast was always brilliant Hot option of scrambled eggs and bacon then pastries cold meats and cheese. Choice of jams and toast. Lovely breakfast served by a very kind obliging lady called Roberta. Our contact with Ludovica who served our dinner and drinks in the bar was great, she was extremely helpful and answered all our queries enthusiastically and with very good humour. She was an accomplished linguist with perfect English French Spanish and I believe some Russian!

The location was at the very edge of town so we didn’t venture out in the evenings. However the hotel had a shuttle bus to run us in to the lifts in the morning

The price and cleanliness.

The staff seemed stressed and a bit annoyed. Smiling and friendliness to customers should be a core competency for hospitality staff. We didn’t sleep at all. The bed was so firm it was like a rock. The pillows were overused, lumpy and flat.