Located right in the centre and 5 minute walk from everything There’s a gas hob, frying pan, toaster, kettle and a dedicated section in the fridge for all your food The room had a TV with plenty of channels. There was a fan in the room also

The only issue was that the dog outside barks a lot and was right under our window. Nothing else apart from that!

Upon arrival the front office lady called a gentleman to talk with us as she doesn't speak English. We found out that they refuse our booking as a result of our request of having room without bad smell due to allergy.

So we could not stay there but had to find other accommodation.

Location and cleanliness

The room was clean, the beds were very comfortable and the staff were fantastic. The location is away from the main street and very quiet. It's only a 5min walk to the main street. There was a lovely breakfast with cereal, yoghurt, juice, tea, coffee, fresh fruit and ham and cheese. We were able to leave our luggage at check out until the evening when our bus departure.

Nothing

Had to pay cash in Chilean currency and was charged IVA even though I was a non-resident foreigner. Water temperature in shower extremely unstable; I did not have one good shower in five days. Very noisy at night, especially in small hours, because of barking dogs. All water cut out during power cut. Badly lit room.