Near of pubs and restaurant, very respectful staff. During my stay, I had a lots of arthritis pain, and the breakfast manager was very kind in helping me, serving my coffee and taking me to the table.

The lack of blankets. My friend and I slept in different beds and there haven’t blanket for both of us and it was a cold night.

Maid was very nice

Internet was unreliable. Sometimes worked ok, other times nothing.

I like the location it’s great, I was traveling alone to Brazil and I was looking for a safe comfy area. It’s very good one

cama!

prtaos do restaurante

The staff were friendly and nice, perfect location and facilities. We’ve enjoyed the gym and pool. Delicious breakfast.

The room could be a more modern, but nothing really to complain about.

THE STAFF IS VERY FRIENDLY SPECIAL JOSE HE IS THE FRONT DESK GUY AT NIGHT, BRAKFAST IS GOOD YOU CAN WALK TO THE AVENIDA PAULISTA

THE INTERNET WE WAS UNABLE TO CONNET TO THE WIFI

Very big room and excellent location. Staff very nice and helpful. Breakfast was very good

There is a lot of noise coming from the street

i liked The room

The pool is very small

Location and breakfast

Construction nearby had occasional noise. Bathroom had signs of mold not entirely cleaned off. Still dark between the tiles.

The staff and the location makes this a great hotel. Location was close to late night snacks, rooftop bar, restaurants, sites and shopping. We walked to many places and ubered to others. The staff was exceptional, which I was able to see because we had a problem caused by our own mistake. The staff went above and far beyond what I could have hoped, I really didn't hope for the generosity they offered. Thank you staff at Estanplaza Paulista! Also a shout out to the chef for omelets, He was very nice, and cared about the food. Omelets were great. One more, I left a tip (6 real) for the cleaning staff and they left a thank you note! So sweet.

The towels are thin, perhaps it would work better if you could leave a few more. Perhaps having towels at the pool or more towels in the room would be nice, too. We did not have wash clothes.

nothing.

everything. the room and the bed we very unconfortable and VERY SMALL.