The hotel was awesome and the service excellence

The front desk staff was friendly and helpful. Xilitla and the nearby sites are great.

The breakfast was poor: just some banana bread and one other type of Mexican bread. And Coffee or Tea. And a very small platter of two kinds of whole fruit that you could peel and eat yourself. Anything else needed to be purchased and it was relatively expensive and not very tasteful. No other restaurants nearby. In addition the walk uptown is up an incredibly steep hill. So next time we will stay up on the hill in the main plaza area where the walking is reasonable and more restaurants are available.

The pool are and restaurant where great, especially the home made banana bread. The location was excellent close to Edward James garden and to the center. The staff where very helpful but do not speak English. Both Sandra and Jasmine helped with getting reservations for the Edward James garden. Which we needed as there was. At least a 5 hrs waiting time.

Noisy room on the Main Street. Shower water too hot to have a shower. No water in the toilet in the morning. Room was old and dated and not well maintained.