An utterly fabulous apartment! Huge, modern and high quality. We were greeted at reception with friendly smiling staff who were knowledgeable about the area and gave us recommendations for dinner.

Nothing! It was perfect!

Lots of space in the room. Really modern and industrial feel. Nice little touches like the milk in the fridge and fancy coffee machine. Everything finished to a high standard. The entrance hall has lots going on and felt so welcoming. Felt like a little community.

Only one thing and that was the felt cushions on the sofa… they’re just itchy.

Clean and modern

The staff were exceptional, always friendly and available and helpful - really good people. The building was amazing, the concept of the place is very cool and the suites are good too. Heated towel holders are very cosy (assuming you've found which switch controls it!). Top tip... remember to close your bedroom curtains when in there, as the window is directly on to the public area on each floor - even if the window is ridged to distort, well, you've been warned :)

The lack of explanation of what is available or how to use things in the room etc. I didn't know about the free breakfast bags available each morning, until the last night - that's a shame. There are so many switches in the suite that it was hard to work things out - notably the extractor fan in the bathroom which was impossible to switch off so it ran all night, and it was noisy. Then I was told about the secret switch above the bathroom door frame. The TVs annoyingly had two different types of remote control so working out how to find a channel (and switch off Audio Description) was frustrating. I know, first-world problem, but still, takes the shine off things. And I gave up trying to use the oven. Unfortunately someone else in another room didn't give up when they should have, causing the fire alarm to go off early in the morning. Unfortunately that was a couple of hours before the heavily advertised testing of the fire alarm so it was not clear if it was a real fire or a test. Fortunately things were under control quite quickly.

Staff were very friendly

Under staffed and Slow service. Not great value for money

Stylish. Beautifully decorated .. great corner room..double aspect! And so welcoming

It had a gooey attached to the building, which had delicious doughnuts and cookies. The DJ and the bar were really good. It was a nice touch to be greeted with fresh orange juice on arrival.

Nothing I could say negative about this venue.

Nice bar area downstairs, good security

The staff weren’t very attentive.

nice room although had to be relocated as it hadn’t been cleaned was in a mess had to wait to relocate

we were kept waiting for half an hour before even getting served although it was quiet breakfast watching chatting leaving customers waiting always been good before !

loved the layout and the design of the apartment. it was really modern and a very relaxing environment. the bed, the bed was absolutely amazing, best nights sleep!

n/a

very clean, great location

comfy, clean, modern.

walls were a bit thin and you could clearly hear the guests in the adjacent room.