Las instalaciones estaban muy bonitas y el personal fue muy atento.

La habitación era demasiado pequeña y se encerraba demasiado el calor. Si bien escogí por equivocación una habitación sencilla, considero que es demasiado pequeña para ser sencilla. Es importante que consideren colocar aire acondicionado pues el ventilador que tiene la habitación no es suficiente y eso genera una mala experiencia.

staff were great.

Stayed in Pereira 2 days more at a better hotel in the safe zona rosa street, a bigger room, and far better breakfast (breakfast here was very average) for a cheaper price, so probably would not use them again.

clean and good location

1 . one of the rooms during the stay it had no door it was a glass window with a see thru curtain. 2 . they charged more than what was specify in the reservation

the hotel staff! I was blown away at the hospitality. I was treated like family. Elizabeth and Luis took such good care of me. You will be treated so well! And such good food at the cafe!

no complaints

The staff was super helpful & the location perfect.

The privacy was very low as we got a room in the hall. It’s not that terrible but also not that great for a hotel.

Location is great, neighborhood quite and security, good restaurants near

The staff was really attentive. The balcony was just what we wanted. It's located in a nice area.

Breakfast. It was small and cold. Interestingly, the lasagna ordered to our room was great.

The location and the service.

The size of the bed. We hope that they upgrade them to a queen size bed.

clean, affordable, well located, great food

Nice confortable bed

shower is terrible. Taking a bath was an issue very poor water pressure suddenly the water turned cold not good at all. Towels are an issue also, very poor quality