Tudo foi absolutamente fantástico, o lugar é mágico e não poderíamos ter escolhido lugar melhor para a nossa lua de mel. Elogio especial para Michele da recepção, muito simpática, atenciosa e querida. Com certeza voltaremos!

Não tem algo para não gostar, tudo é perfeito. Comida, atendimento, ambiente, limpeza, nota 10!

The service was amazing and we particularly loved Matteo who took special care of us the whole time!

They made an effort in the lobby area and had good cocktails. But that was about it. Please don't get fooled by the pretty Instagram pictures with fancy filters, the reality looks anything but great, and we had a horrible experience with this hotel!

We booked 4 months in advance and prepaid for a deluxe room; their website says, "The ample space overlooking gardens and olive groves perfectly combine comfort and design with a beautiful landscape" - we got a room above the street (the cars passed UNDER the room), and the other side was the "view" on the parking lot and the electricity distributor. After we complained, they said the hotel was full, and we were offered that we could switch to the room next door the next day. But the room next door did not really have a better view (street and wall), which we could judge from the outside. We also realized very quickly this hotel was anything but a 4-star hotel: - Room was DIRTY: dusty, the shower had stains, dead insects hanging on walls, there were hairs on the bathroom floor, and even worse, brown stains on towels and bed sheets. - Paint was peeling off walls, furniture very outdated, TV was hanging crooked on the wall. - Rotten fruits on the table. - Pool was not cleaned (full of dead insects!) with yellow stains; just gross. - We asked at the time of booking for a second duvet (which was confirmed) - it was missing, so I asked again; they just put the blank duvet without the cover, with BLOOD STAINS, on the bed. - Super unfriendly. When we asked them to call us a taxi that night (after we made our complaint), all we got back was a very snippy: Oh, it's YOU again! We stayed for the night as it was too late to get another hotel, but it was a horrible experience and nearly ruined our Tuscany trip. We asked for a refund for the other 3 nights straight away, but they refused and gave us not even a partial refund (as we didn't eat breakfast or use the facilities.) We now have to take legal action to get our money back since this is clearly fraud (description matches NOT the reality at all). And reading the other reviews now, we are probably not the only one (e.g.

Everything

No rhino

Breakfast was delectable. A splendid Buffett! Not too much … but good quality.

Bathroom was a little odd getting used to . Toilet and shower in different spaces , but within your room suite.Guess it’s works very well when there are more than one person in a room.😊

What an amazingly stunning property, we loved every minute of our stay the staff exceptional our suite was beautiful. The restaurant was outstanding, and we enjoyed our time by the swimming pool in this beautifully restored monastery also the location was perfect.

Wonderful location, 10 minutes drive away from Siena old town. Elegant and peaceful. Staff is the kindest and most helpful. The best place to stay at in Siena.

Amazing facility with very welcoming and helpful staff Highly recommended

It is a beautiful property convenient to Siena, but away from the busy city center.

The hotel amenities were not all that great, and the hotel staff were awkward sometimes.

The entire property is magical with special thought if design appeal around every corner. The artwork, draperies and furnishings perfectly placed for iconic photographs. Special seating spots with beautiful views of olive trees, blooming freesia and roses with the floral aroma in the air. Romantic lights hanging from the trees for moonlight strolls. The pool and veranda with outdoor beds are to die for. The staff is very attentive, kind and courteous. I looked forward to breakfast in the back veranda each morning with fresh farm to table selections and perfect cappuccinos. We dined in the restaurant and had the tasting menu which was an art on our plate and mouth. The chef added a few extra treats making it a seven course experience. Grazie Melle to all at Certosa di Maggiano and for making us feel so special during our 25th anniversary trip.

This not problem per se but know it is a 20-30 minute walk to Siena on a winding road. My husband and I enjoyed the hike to town but some may find it too long for them. Simply ask the front host to line up a taxi for you ahead of time.

The staff anticipated my requests and satisfied them before I knew I even wanted something. They think of everything, literally. The staff was simply amazing, the restaurant food was beautiful and tasty.

Nothing. Everything was excellent

It has free parking It is very close to Sienna Breakfast was delicious The staff was very kind The room was spacious, the bed was very comfortable. The bathroom was clean and spacious

We asked for a room with a bath tub but they didn’t give us one because they were already booked, even though we requested since the booking Our room was over the street so you could hear cars passing by from time to time

We had breakfast in a different range of places and even on the terrace. Fresh fruit, crispy baked breads and homemade sweets, local bacon and meats, warm dishes ... We had lunch and dinner in the main dining room, delicate homemade dishes, all served by a warm and friendly staff. We regretted to leave the wonderful place.

Nothing really! Going up the stairs to the huge bedrooms may be a problem for disabled people though.

Everything

The hotel was amazing. The staff were so kind and lovely.The whole experience of staying was perfect. we were treated as part of their family. it was truly wonderful. this hotel is run by a small team that know what they are doing.

not a thing

Beautifully maintained. The staff were friendly and courteous and the food was good.

Nice hotel.

Everything was pretty good.