Renaissance Cancun Resort & Marina
Hotel in Cancun
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Renaissance Cancun Resort & Marina is located in Puerto Cancun, just 10 minutes from Downtown .The hotel is next to the Marina Town Center, a largest shopping center with various options between commercial stores, restaurants, and even a VIP cinema..
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Cancun
Available Rooms
Standard Room Deluxe King
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room Deluxe Double
2 Double • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Room Marina View
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room Marina View
2 Double • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 818 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
La limpieza. La rápida solución de problemas.
El colchón estaba más aguado de un lado .
5.0
It was excellent. The rooms had an amazing fit out and were very comfortable to stay in. The staff were very friendly and conversational.
There are not many sun beds by the pool which made it tricky. Got on in the end.
3.0
Instalaciones
El trato del personal del restaurante , del Room service y su falso lema de 7/24 en alimentos y bebidas
4.5
Fantastic buffet breakfast, amenities were clean, gym and sauna and hot tub were nice, also connected to a nice shopping centre
Bit far from the rest of the hotel zone, beach club was nice but a bit annoying to get to as it was not on the hotel
5.0
High cost-performance ratio. The staffs provide excellent service.
The taxi and pick-up service should be improved.
4.5
Friendly helpful staff, comfortable room. Enjoyed being able to visit the mall for food/ snacks
3.5
Excelente qualidade dos alimentos, porém preços abusivos
Falta de água quente no chuveiro e não tomaram providências
4.5
Todo muy bien en el hotel muy buena atención. El desayuno bufete fue excelente. Tiene un pan deliciosos.
La ubicación me pareció muy buena si vas a pasar en cancun de trabajo.
El pasillo del piso 12 no muy limpio había basura tirada y nadie pendiente. Pero nada que lamentar. En la habitación que nos tocó teníamos un jacuzzi o algo así arriba y era un ruido tremendo. Imposible estar descansando en la tarde. Pero fue caso aislado porque todo en el hotel muy bien
2.0
No respetaron el precio acordado con booking
5.0
Comfortable room and beds
Great breakfast and location next to the mall
5.0
Location close to the marina and shopping centre (next door). Excellent rooms and breakfast. Access to a beach club included - not crowded with excellent service. There was parking which was free!
Nothing really
5.0
The hotel is in a beautiful location
Breakfast is very good
Nothing to complain about
3.0
Gym, breakfast
Room size, overall cleanliness
5.0
Beautiful property, well maintained. The breakfast is amazing and great value for money.
3.5
The hotel felt new and clean and is located next to a number of restaurants to cater to all tastes. We had issues with our rented car (nothing to do with the hotel) and we genuinely couldn’t have resolved the situation without the help of the hotel staff (Gabriel in particular was great).
I wasn’t a massive fan of the pool/beach club set up and we felt that this should have been made clearer in the information about the hotel. There is a small pool at the hotel, but it’s really more for show and we had to travel to a nearby beach club to actually sunbathe. This was fine for us as we had a car but the one day we did get the shuttle it was very late picking us up.
4.5
Wish the pool area was bigger. Other than that, loved everything. The connection to the mall is extremely convenient
5.0
My recent stay at the Renaissance Hotel in Cancun, Mexico was nothing short of amazing. From the stunning ocean views to the luxurious facilities and amenities, this hotel truly exceeded all of my expectations. But what really made our stay memorable was the exceptional service we received from Edgar, the welcomer/receptionist, who was always available and incredibly kind throughout our entire stay.
From the moment we arrived, Edgar greeted us with a warm smile and made sure that we had everything we needed to feel comfortable and welcome. He offered helpful recommendations for local activities and restaurants, and was always available to answer any questions we had.
But what really stood out to us was Edgar's incredible assistance on our last day in Cancun. He helped us with all of our logistics, providing us with everything we needed to make sure our departure was smooth and stress-free. He went above and beyond to ensure that we had everything we needed and also making sure that we had a place to store our luggage before our flight.
Overall, I cannot recommend the Renaissance Hotel in Cancun enough. The facilities are beautiful, the service is exceptional, and Edgar truly made our stay one that we will never forget. Thank you so much for your kindness and hospitality, Edgar - we truly appreciate everything you did for us!
4.0
Staff and service aswell facility
Better informatin of activities at front desk
Not enough literature for the big are of Cancun
4.5
Fabulous location on the marina. Great views. Room was big and modern. Hotel is attached to a local shopping centre, lots of cafes and restaurants to choose from. We had spent 3 weeks on Oaxaca so this part of Mexico is a lot more expensive. We visited the beach club, which was lovely, nice comfy beds with lots of shade, towels provided. We went to visit the beach club again on the Monday and we were told it was closed on a Monday and there was no transport there. We said “ok, we will walk there anyway as we know where it is and it’s only a 20 minute or so walk. We arrived at the beach club only to find it was fully open, so no idea why they say it’s closed every Monday. We had our own towels with us so we spent the day there. The gym at the hotel was excellent, well equipped and had a great view over the marina. Breakfast was fantastic. We used the hotel bikes to explore the hotel zone, they were pedal backwards to stop bikes so took some getting used to, but they were great for getting about.
I think the hotel is expensive, but as I say, it’s probably typical of this area. No complaints though.
4.5
Really nice location close to a mall. Great views and superb gym. Beach club is 20m foot walk or shuttle (4m) from the hotel which is just awesome.
1. Small pool area
2. English can be improved. We faced sometimes difficulties with the reception.
3. Beach club is closed on Monday
4. Reception was sometimes not friendly. Maybe because of lacking English skills and communication problems
5.0
everything
4.0
The staff particularly Edgar, Gilberto, Gustavo were excellent they were very helpful evertytime when we needed assistance. The room was very clean and comfortable.
The price was a little high and it would have been nice to have tea making facilities in the room. There were a number of British people there who would appreciate a brew in the morning. Also it would be better to be warned that the beach club does fill up and u should pre book.
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $122 per night. This rental is $31 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Renaissance Cancun Resort & Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Renaissance Cancun Resort & Marina. Enjoy the water!
Is Renaissance Cancun Resort & Marina pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Renaissance Cancun Resort & Marina?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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