Macondo 5th Av
Hotel in Playa del Carmen
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Located in Playa del Carmen, 600 metres from Playa del Carmen Beach, Macondo 5th Av provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
One-Bedroom Apartment
2 Double • 1 Sofa • 818 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Apartment with Sea View
1 King • 2 Double • 1087 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 King • 2 Double • 1 Sofa • 1087 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Apartment with Balcony
2 Double • 1 Sofa • 1 King • 1087 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Apartment with Sea View
1 Sofa • 1 King • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Ficamos sem internet e tv (ja que eram uma coisa so). Embora nao fosse problema do local e sim da região, havia wi-fi na recepção. Não tivemos grandes transtornos, mas e sempre bom ter o Plano B, pois para turistas é essencial ter essa facilidade no quarto. demais solocitações foram prontamente atendidas pelas meninas , super simpaticas e solicitas
Wi-fi
10.0 / 10.0
Está todo muy hermoso
El estacionamiento es lo único que no me gustó está muy de subida pero todo lo demás está de maravilla yo lo recomiendo demasiado mucho
10.0 / 10.0
Ubicación muy conveniente
muy limpio
sin ruido
con estacionamiento
las camas
10.0 / 10.0
LA AMABILIDAD DE TODO EL PERSONAL SOBRETODO LA RECEPCIÓN,
TODO NOS GUSTO FELICIDADES
3.0 / 10.0
La fachada del edificio
Olor impresionante a cigarro dentro y fuera de la habitación durante los 3 días.
No tuvimos nunca limpieza durante las 3 noches.
No había colchas en las camas.
No había ni una sola botella con agua (servicio básico)
Meter y sacar el vehículo del garaje es un peligro , pésimamente diseñado.
Nunca cambiaron toallas.
Las persianas y nada es lo mismo, entra la luz del dia y el descanso se acaba a las 6.15am que sale el sol. Pésimo.
En general, muy mala atención a los detalles mínimos para una estancia cómoda. Barato no es y con ese servicio, muchomenos.
Jamas volvería al menos que alguna vez supiera que han mejorado en todo.
7.0 / 10.0
La ubicación, el condominio.
La limpieza, descuidado.
10.0 / 10.0
Excelente departamento. Buena atención de recepcionistas...Federico... Mónica y Nadia. Dan buenos consejos para excursiones desplazamiento y estadía.
Ruido lavadora. Parqueadero muuuy estrecho para camioneta
9.0 / 10.0
El departamento está muy lindo, la cocina es amplia y está super ubicado, me encantó el lugar.
El personal en general, aun cuando la mayoría son amables y atentos, se les olvidó hacernos check in y aparentemente era super importante ya que al irnos una empleada muy prepotente subió a revisar la habitación y nos quería cobrar por una toalla sucia que estaba en la lavandería, que nunca vimos y nunca usamos, si son meticulosos para el chek out deberían hacer un check in exhaustivo y explicativo en el que te entreguen la habitación, amenidades y firmes de recibido, esto para evitar malos entendidos y sobre todo un mal momento al huésped que, antes de ese altercado, tenía un muy bien sabor de boca del hospedaje.
10.0 / 10.0
Safe and secure, great location! Monica was the BEST and helped us extend our stay while our flight had been cancelled.
7.0 / 10.0
Era un appartamento spazioso con cucina quindi era accogliente e anche nuovo .la piscina sul tetto molto carina e non tanto lontano dal mare.
Le finestre troppo sottili quindi si sentivano molto i rumori della strada
10.0 / 10.0
Es un excelante lugar ,comodo , lindo y personal atento .queda al fina de la quinta avenida.
3.0 / 10.0
Die Lage an der 5th.
Sehr schmutzig
Wurde vorher nicht richtig geputzt
Gestank aus den Lüftungen
Ungemütlich
In der Nacht war es sehr laut
1.0 / 10.0
This place was an absolute NIGHTMARE. Do not stay in this place. Horrible host and even worse property.
The whole experience in this property was HORRIBLE and we DO NOT recommend this place under any circumstance. Attached is a video we took of the property.
The minute we came in the apartment we noticed a very very bad smell, which we later realised was due to lack of ventilation. Turns out the apartment had no proper windows!! No access to fresh air and no access to any natural light. The apartment is a concrete box inside another concrete box, which is not the way the apartment is advertised. You can see the video we took of it.
The smell was so bad you couldn’t really be inside, and the airco would’ve had to be on nonstop all day and all night.
You would think that access to air and light are a minimum requirement for a holiday stay, but apparently it’s not.
There are only 2 “windows” in the apartment: The window in the master bedroom goes to the hallway where the elevator is, and if you open the blinds anyone walking to the elevator can see inside.
The window in the second bedroom goes out to a weird space, it’s a shaft made of concrete.
From any of this places you get any air or sunlight.
This host is falsely advertising the apartment without providing a real description of it. If we would have known this was what we were getting, we would’ve never booked it.
When we came down to speak with the ladies at the desk we were quickly dismissed. They were very rude and said the apartment was perfect. We requested a cancellation of our booking since we considered the place not to be accurate to what was advertised, but we were again told it was not possible and to deal directly through Booking. We did, we filed a complaint and Booking sent requests to do the cancellation on 3 different occasions, via email and phone calls. Customer Service at Booking told us the property already has multiple complaints in the system and they are waiting for a couple more to take action.
10.0 / 10.0
Appartamento molto grande, camere belle e spaziose, ci sono 2 bagni grandi. La piscina all ultimo piano con vista città/mare è bellissima.
Tutto bello, anzi meglio delle aspettative.
La posizione è buona, sei nel mezzo tra le vie della movida e le spiagge più belle di playa del Carmen, in 20 minuti a piedi arrivi ovunque.
9.0 / 10.0
La ubicación, muy buenas instalaciones, a pocas cuadras de la playa....la atención del personal
Se tuvo dificultades con el acceso a la red de wi-fi pero al final fue solucionado
2.0 / 10.0
The location was nice and modern
The horrible noise from the construction workers, woke up every morning at 6am with none stop noise had to leave the facility to be able to rest.
10.0 / 10.0
roof top
bedding wasn’t good
6.0 / 10.0
Very good central area
Room are a bit poorly maintained but beds are good and spacious.
Aircon in each room
Parking is super small. You can see on the walls the results of the various attempts to drive in-out. Better to park outside
10.0 / 10.0
Very enjoyable stay. Everything was as described. Very clean and comfortable. Great location seconds from 5th Ave but near but not near the loud area. Quiet and nice area. We really like the place. The host left coffee for us which was great.
9.0 / 10.0
great location, on 5th avenue next to quaint restaurants and healthy smoothy cafes / coffee shops but far enough away from the noisy clubs so they don’t keep you awake. 5min walk for the beach clubs or 10/15 min walk for the local beaches with kite surfing etc (88 street). The rooftop pool is lovely. 24 hour front desk is really helpful & they can book day trips if needed. 7/11 downstairs for easy snacks & bottles water
nothing, it was great. we stayed for 6 nights, would have been nice to have a clean bathroom mat / towel after 3 days
10.0 / 10.0
LOCATION PERFECT
THE AC WAS LEAK REALLY BAD
5.0 / 10.0
Location is good, away from the hustle.
The second bathroom smell was awful. We stayed here when Macondo was new, obviously when new everything is good. The apartment did not have enough chairs for my family, 1 couch and 1 uncomfortable chair. The kitchen did not have drinking glasses.
8.0 / 10.0
location staff
very poor gym
10.0 / 10.0
Good place. They gave us a free night because the 7 Eleven being opened downstairs made a lot of noise .
All good. Apart from the rude, ignorant staff at 7 Eleven downstairs.
10.0 / 10.0
beautifully clean and nice welcome from the staff. we loved the massive comfy bed and wonderful view. Good location in a quiet area but still within a few steps from a little shop, bars and restaurants. Also fantastic pool on the roof
4.0 / 10.0
The location is great here and close to cafés and the beach (away from noisy centre)
The shower was hot/powerful
The general look of the place was good with mostly good amenities/appliances
Some staff were more helpful than other. One receptionist helped me when I lost my phone as an example.
The pool is nice and big (I'll also explain the area around it)
I have various complaints in which I will also air to Booking.com
Really poor hotel/managed hotel. This is somewhere in between a hotel-airbnb because these units are sub-let and the poor management company supposedly take care of them. That's why room 402 was so badly taken care of.
I will write much more to booking.com about this. Examples from...
- unfriendly staff/one receptionist stinking of marijuana
- poorly managed/maintained hotel in pool area. Guests allowed to smoke weed pipes on roof
- general trashy guests that are allowed rottweilers and play reggaeton really loud
- bottled beers left around pool - I cleaned daily
- Zero wifi in room 402 (staff told me it had been 2 years with same problems). We were forced to use next door's wifi in the corridor which is super embarrassing.
- lack of cooking utensils, towels, bedding, etc.
- no cleaning of apartment during stay
- no instructions in general as in; who cleans, are bed changed, etc.
- bathroom mat never replaced
Some things only done when I complained but in general it was not enough. Hotel staff didn't really care. There's a sense that if you're young and don't care about a sub-standard place then you won't complain. The staff try to serve people looking at buying property in this place yet we had no real help in my opinion. It was the worst experiences I've had on booking and the first time I've ever written a complaint.
9.0 / 10.0
That bed and that view! I barely wanted to leave it. Perfect black out remote controlled blinds and massive memory foam bed to watch the sky change.
WiFi in my room didn't work so I connected to next door so wasn't really up to the job.
6.0 / 10.0
The apartment was nicely decorated and modern
Building work, loud hammering and drilling everyday from early morning until 9-10pm. Inconsiderate guests partying all night. The place is not quite. Cleaners do not clean your room once.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $129 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Macondo 5th Av. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Macondo 5th Av. Enjoy the water!
Is Macondo 5th Av pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Macondo 5th Av?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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