Singular Joy Downtown Residences

3.9 / 5.0

Good(702 Ratings)

Hotel in Playa del Carmen

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Ideally located in the Centro of Playa del Carmen, Singular Joy Downtown Residences offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a bar. All rooms boast a flat-screen TV with cable channels and a private bathroom.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 1 King • 635 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

$$$$

Singular Joy Downtown Residences

$$$$

3.9 / 5.0

Good(702 Ratings)

Hotel in Playa del Carmen

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 1 King • 635 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(702 Ratings)

100% verified reviews

5.0 / 5.0

Feb 2024

Excelente

La ubicación y su piscina con muy buena vista

Cobró de mi tarjeta

3.5 / 5.0

Aug 2023

Decent value for the.money

Condo type rental building. Was ok for.the money

Service.

4.5 / 5.0

Jul 2023

Good stay.

Location, rooftop!

A/c didn’t get cold in room. Shower head dirty and low water pressure.

5.0 / 5.0

Jul 2023

Dreamy place

What an exceptional place to stay. Playa del carmen sea is rough and beach isn't really a real beach to enjoy but this place has beautiful jacuzzi and pool on top looking over the sea. Very relaxing place.

I think this place needs concierge that could assist tourist better.

5.0 / 5.0

May 2023

amazing experience!

everything was amazing

nothing

5.0 / 5.0

Mar 2023

Exceptional

Location is great! Room clean, AC working properly, water pressure perfect, hot water, clean towels, huge bed, did not hear noise from the clubs, great pools and rooftop, you can leave your luggage if needed, wifi works amazing in the whole building

Bathroom shower was moldy, it looked nasty, so I felt uncomfortable showering because there was green stuff around the water dispenser, so I felt I was showering with dirty water. No hair dryer or iron for clothing.

4.0 / 5.0

Mar 2023

Value for money in Playa Del Carmen

Perfect location - very central. Very nice pool on the rooftop. Modern and clean room. Value for money!

Only a small window in the room. realised when you book “good deals” through booking, then you don’t get the best room (no views). The rooftop with pool is nice, but the furnitures are not very maintained. Holes in the fabric in the couches. The sun beds are not comfortable. It is very noisy from the night clubs; but that was not an issue for us since we don’t go to bed early and like to go clubbing as well.

0.5 / 5.0

Jan 2023

terrible

location

Hotel utilities services are falling apart. Administration is not responsible.

0.5 / 5.0

Dec 2022

Remind me to never go back there.

It was a good distance to the beach. Rooftop was okay. No vibe.

As we walked out of the hotel, my husband turned and said 'remind me to never go back there' Where to start... probably the worst reception we have received in Mexico. The guy made us feel like we were interrupting him when we came to check in. We didn't feel welcome at all. We actually thought maybe we were in the wrong place. The room was awful. It was a room on the ground floor connected to another room where at 3am the people were trying to get into our room. Luckily there was a bedside table infront of the door and we could lock the door. Because it was only a door between the two rooms we could hear the people next door who were seeming to have a party. There is also a club about a block down that was so loud we could not sleep. It felt like the DJ was in our room. Needless to say, we stayed one night and were gone by 5am. There was not point lying in a bed trying to sleep. We didn't get any sleep at all. The room had the tiniest window and hardly any natural light. We felt like we were put in the janitors closet.

3.0 / 5.0

Dec 2022

Pleasant

It was clean and rooftop pool and bar were excellent.

The club noise from down the street was unbearable. The sound started ever night from 9pm until 12am.

0.5 / 5.0

Dec 2022

Never again!

Rooftop

If you stay here, make sure to collect all personal belongings. I left my bathrobe in the room and the hotel claims it was not in the room. I went to the hotel and they said they would check and call me and never did. I guess it’s okay to take people’s personal stuff without explanation.

5.0 / 5.0

Oct 2022

Exceptional

It Was Great 😃👍

N/A

0.5 / 5.0

Oct 2022

No help!

The rooftop was awesome!

The aircon did not work. We had about 30 degrees in the room at night and the floor was soaked wet with condence. Went to the reception for help but they did not speak English, and when I asked to speak with the manager they did not know how to contact them. After two hours of «helping» they ended up telling us they could fix it maybe the next day or the day after. Not helpful. Other guests experienced the same problem. The bar at the rooftop did not have coffee or anything, but you could get a warm beer there in the afternoon. Not coming back!

3.0 / 5.0

Oct 2022

noisy flat

location

there is a apartament, But they rent every room. So you can hear everything because there is Only a locked door between. there was no hairdryer, the door lock was broken and at the other part of the apartament there was a kid screaming from 5-6 AM.

5.0 / 5.0

Oct 2022

Exceptional

Woooow Great location, great facilities, beautiful room and roof. Just great. Good value for your money

All was perfect

4.5 / 5.0

Jun 2022

It was really great, they need free parking for guests and better breakfast.

It was clean, bedrooms were nice and bathrooms. THE ROOFTOP IS AMAZING and I especially liked the location. Right by the beach and close to restaurants and party life

i hated that there was no free parking for guests and the breakfast included was not what we expected. not worth the money

4.0 / 5.0

May 2022

Comfortable stay close to 5ta Avenida

Location is great, just one block from the ocean one way and one block from 5ta Avenida the other way. The room had all we needed, a comfortable bed, a separate living area, a small kitchenette and a full size fridge. There are glasses and some cutlery that is definitively welcome. The rooftop pool and hot tub were perfect for us (not deep) and very relaxing. The front desk staff were attentive and helpful.

It is a bit loud because of the proximity to bars but it was tolerable. We asked for our room not to be cleaned, as we have a toddler that takes naps at irregular times and we prefer not to be disturbed. Also the cleaning was not properly done. Said toddler broke a necklace and we kept finding beads over the days even after they swept and mopped the floors.

3.0 / 5.0

May 2022

ok for a short stay with a good location

the room that we ordered ended up being more of an apartment so the size was great. Having the roof top bar and pool was also handy. The location was also really good, close to the main areas but on a quieter street

The facilities were a little limited (no hair dryer or iron), the bed was very bouncy, so much so that when one person moves the other person also moves, and the staff were not as friendly or welcoming as some of the other places we had stayed (with the exception of one male with shaved head and a little older I age than the others, he was excellent and very polite). The breakfast was also located outside of the hotel in a cafe, but it was pleasant enough.

2.5 / 5.0

May 2022

Passable

Noise uncontrollable bed

3.0 / 5.0

May 2022

Pleasant

Nice rooftop swimming pool with views over the beach.

You either hate or love the location of the hotel. In our case we hated it. Although close to the beach and in the city center, it was also close to 3 night clubs that played music until late; although some of the noice was covered by a quite loud airco. Since we used it as a stop to get 1 night closer to the airport, it was a disadvantage. Besides, the room was way smaller than all the other hotels that we visited, towels and bed linen were not washed properly and there were holes in the wall.

3.5 / 5.0

May 2022

Great location, but no warm water in the room

- Nice swimming pool - Perfect location for restaurants and close access to beach

- The pressure of the water in the shower was very low - The water in the shower was cold, we needed to cold maintenance - The last night the electricity was gone, and even they fixed the water pressure, there was no warm water due to the electricity shortage.

4.5 / 5.0

May 2022

Superb

location

they never clean my room

4.5 / 5.0

Apr 2022

Amazing

Loved the hotel, reception was very nice. We were given breakfast because our room was not ready yet and we really liked the little place in the corner. The view from the pool is absolutely beautiful.

5.0 / 5.0

Apr 2022

Exceptional

great location has everything bar pool and very clean love it

3.5 / 5.0

Apr 2022

good value, good location- Playa Carmen appears to be massively constrained by its beach erosion and sea grass problem w

good location and honest people

the breakfast system was a problem reception could not function for 4 days because they had no replacement toner for the one and only printer

4.0 / 5.0

Mar 2022

Very nice stay

Comfort, view, design, pool.

Noisy at night, seems like nightclub is just around

0.5 / 5.0

Mar 2022

I would not stay there again.

The location was good and the WiFi worked pretty good.

The breakfast is a waste of money. They do not serve breakfast at the hotel. You are given a coupon to a restaurant which gives you coffee, water, or juice and a croissant. Had I known this, I would not have wasted the money. They only cleaned our room one time out of 6 nights. The hotel failed to mention that you do not get daily cleaning service. The curtains in the living room are see through so there is no privacy. The curtains did not close all the way. All though we told the staff, they did not fix it. Other rooms could easily see into our room. The couch broke when we sat on it. After looking underneath the couch you could tell it was previously repaired for same issue. The room was not ready at check-in time. Check-in time was at 3:00 PM. We arrived at 4:15 PM and had to wait 20 minutes for the room. They did not bother to tell us when it was ready.

0.5 / 5.0

Mar 2022

Really noisy hotel…

The rooftop and the view was really nice!

During the day the location is nice, but early in the evening the location turns into a miserable nightlife-street with 5 different music tracks mixed together at the same time (from 5 different clubs located in the same street). This noise continues until 3 a.m. so you can't sleep - even with earplugs. In addition, the staff is unfriendly. Finally the breakfast is not in the hotel itself and you only get a coffee and a croissant/cake. in short my advice to look for another hotel…

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $14 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Singular Joy Downtown Residences. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Singular Joy Downtown Residences. Enjoy the water!

Is Singular Joy Downtown Residences pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Singular Joy Downtown Residences?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Singular Joy Downtown Residences

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Singular Joy Downtown Residences

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Singular Joy Downtown Residences pet friendly?

What amenities are available at Singular Joy Downtown Residences?

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