Secrets Aura Cozumel - Adults Only
Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Facing the beachfront, Secrets Aura Cozumel - Adults Only offers 5-star accommodation in Cozumel and features free bikes, outdoor swimming pool and fitness centre. With a garden, the property also has a private beach area, as well as a bar.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of State of Quintana Roo
Available Rooms
Junior Suite Ocean View King
1 King • 753 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Pool Access
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Pool View
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Preferred Club Junior Suite Ocean Front
1 King • 753 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite Ocean View Queen
2 Queen • 753 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
7.0 / 10.0
La ubicación es excelente y el muelle está perfecto para iniciar tours o cualquier actividad de agua.
Swim up room recomendado totalmente para una estancia de otro nivel!!!! Cama cómoda y las almohadas bien.
Rubén en la alberca preferred súper servicio y atención.
En la playa hay muchas piedras pero no deja de ser de los mejores mares y vistas del país.
Es complicado... La atención no es la mejor considerando el precio, el servicio se siente descuidado y hasta desinteresado, los alimentos dejan mucho que desear en cuanto a sabor o variedad (buffets).
La primera noche nos asignaron otra habitación y no servía la televisión... Lo reporté pero no me atendieron. Las siguientes noches en otra área, no tuvimos visita del reabastecimiento de frigo (que por cierto no enfriaba bien) a pesar de que lo solicité, el agua de la ducha no es caliente.
Definitivamente es un hotel lejos de lo que se espera en una categoría Secrets, no entendí la baja calificación en Booking
6.0 / 10.0
bueno y variado
El cuidado de la habitación, demasiado humeda, mojado los muebles el piso y hasta la cama, fue muy desagradable.
8.0 / 10.0
El lugar
Los alimentos
1.0 / 10.0
Pésimo el trato , puras mentiras y una grosera la de recepción
Todo
8.0 / 10.0
Market side had a lot to offer for breakfast.
There were not enough options for meals, With some restaurants being for preferred guests only. You don’t have enough restaurants to make some off-limits. I would never spend seven days there again. Maybe Four.
8.0 / 10.0
Best was the lower level Ocean Front room in Preferred section. It was really a treat to sit on patio and look out over the turquoise sea.
They seem short handed at breakfast. Looks like staff is really rushing around. A few mornings had to wait for plates. Pre-cooked food dried out.
Pool in main area needs some work .
6.0 / 10.0
Good location. Exceptional staff. Good food.
Old and mildew. Hot showers were non existent. Supervisor did nothing for us. It would have been nice to be moved to a room with better shower and pipes.
8.0 / 10.0
The room was brilliant with a great view. We did have a leak from the air-conditioning unit which was not fixed in the 2 nights we stayed but it wasn’t too much of a problem as didn’t spend much time in the room.
We were preferred guests but preferred the main pool area and got quicker service there.
We saw stingray, crabs, barracuda and many fish when snorkelling off the beach.
The restaurants were great, can’t complain about the food.
There are a few tired areas that can do with renovating but overall the hotel was exactly what we needed for a few days of relaxation.
A couple of the staff in the preferred area were rude and when we asked questions such as where do you get fresh beach towels, or we have a leak in our bedroom, we were made to feel like we were a problem and they didn’t want to help.
9.0 / 10.0
Review. We are just finishing 6 nights and it has been amazing. Yes, there are details that need to be fixed, but we have thoroughly loved our time in the beautiful place. The staff was amazing, working so hard to keep everyone happy. We enjoyed the entertainment across the three resorts. We loved each one of our dinners, especially trying the places at Dreams. We rested, we enjoyed our time together, we sat and watched amazing sunsets and incredible beach views.
Overall, we loved our time and are truly thankful to the staff of Secrets Aura for their care.
Our only small complaint was with other guests who are so demanding and impatient towards the staff that they make themselves miserable and bother those around them trying to enjoy this relaxing place.
9.0 / 10.0
Beach front
As soon as you do the check in you get a sales associate trying to get you to buy their membership
8.0 / 10.0
1) Large room with good views
1) Gym too old and not as advertised
2) swimming pool too old and not as advertised
3) Beach had too many rocks and was dangerous
4) Not enough preferred sun beds (having to go there at 6am in the morning to find a sunbed)
5) Preferred lounge was terrible: old, crusty food, no atmosphere and did not feel preferred at all - the worst preferred lounge I have ever been to.
6) Gohan Sushi Restaurant closed and we were not informed before we booked nor on arrival
5.0 / 10.0
Staff and restaurants
ROOM
5.0 / 10.0
Beautiful ocean views. Good selection of Alcohol. Comfortable bed and clean room. We definitely recommend the oceanfront preferred suite. The romantic dinner for 2 under a gazebo/ sunset was breathtaking and the dinner was so delicious. It was our only good meal during the 7 day visit. We had to pay extra for it but worth it. Elizabeth our server was the best!!!
The food was the worst we have ever had. and we are not picky eaters. Also, limited selection of resort restaurants as not all were open. Very disappointing.
Also, slow service. Very limited beach loungers in preferred. Had to wake up early to save spots. We were lucky to have our own outside sliding door but felt bad for others.
4.0 / 10.0
old, outdated
beach
7.0 / 10.0
Amazing beach location and water clearity.
The hotel is very worn down and not according to pictures. When we arrived it was dirty with hairs on the floor and in bath tub from previous guests, and we had to ask for an extra cleaning. We actually came one day later than booked due to logistical problems and when we arrived we still had to wait an hour for room to be ready even though we called twice in advance asking if everything was ready for our arrival. We also had to ask 3 times for bath robes that were not in the room. Bath slippers they were out of.
So all in all great beach and the hotel staff are super nice and helpful but we would never come back due to lack of cleanliness and maintaining of the hotel.
1.0 / 10.0
The only positive about this place is the amazing staff. they are incredibly friendly and helpful.
the entire place is just old, the room was moldy, pur clothes were constantly wet because of the mold. Unfortunately, it rained a lot on pur 2 week stay so we spend a lot of time in the rooms, and with all that mold u can’t even breathe properly. Room service takes 1 hour, even if you just order a drink.
In the 31st if December, they decided to remove all the beds from the beach because of the party they were throwing at night (which was terrible). They basically wasted our last day at the beach.
They also seem very preoccupied with selling you holiday packages that we weren’t interested in getting. We had to sit down for over 2 hrs to listen to their presentation and at the end when we told them that we didn’t want to buy these packages, they seemed pretty upset.
Food was the worst I’ve had in a resort, ever.
8.0 / 10.0
Beautiful resort, good food, exceptionally nice staff. Rooms were spacious, beautiful views, very nice decor. Very welcoming. Wonderful bath tub.
Room flooding with rain, absence of beach towels, cancelling of activities despite fair weather. Hot tub never got more than luke warm. Open spaces looking into bathroom (and missing panel from toilet room).
2.0 / 10.0
The only amazing thing from this Hotel, it’s the beach. Really nice location. One of the best in the island
Hotel is super small, staff is very new and not really helpful.
The worse part is the food! Worst food I ever had in Mexico. Not quality and not options.
Oh! And for the snack bar in the beach, which should be standard, it is only for premier guests
9.0 / 10.0
most beautiful beach on the island, drinks were great, staff was amazing
Do not like the preferred, non-preferred status. If you booked preferred, you got access to so much more. Once you get there and find this out, you cannot upgrade to preferred.
9.0 / 10.0
First time staying at an all inclusive, and I get the draw now! The resort is well equipped and well maintained. The food is really good, and the fact that its available 24/7 is great. Really enjoyed the beach, the pier, the pools, and the bars. The property has an approachable level of luxe, and the longer we stayed the longer we wanted to stay. The views and water temp are just unbeatable.
But the real gem here is the amazing entertainment team! Johnny and his team are so committed to making every guest feel special and have fun, it was so wholesome and enjoyable to see. From pool games to kayaking to water aerobics- the guy just does not stop. He gave the illusion of single handledly keeping the party going all day and night for everyone, and we were just so impressed.
On the hospitality side, every bar tender we encountered was genuine and generous, and Israel made our dining experience at Bordeaux so great, especially being that we had a birthday in our party. Our rooms were kept very well, and room service was reliable and delicious. Thank you Secrets team, you do a really great job.
The reviews stating that the interiors are a bit aged are true, but for us it did not detract at all from our experience. The humidity makes things a bit damp, and of course the island foliage and sand etc will be around, its not a big deal.
7.0 / 10.0
location
no hot water
6.0 / 10.0
location to the beach and great pool area
comminication
10.0 / 10.0
24 hour room service. clean comfy room. nice pools and beach
9.0 / 10.0
The beach, and color of the water was beautiful. The rooms are nice, the food was good, it's a nice quiet place to go.
Could have added a bit more food on the plate.
7.0 / 10.0
the beach
the leaks in the ceiling, the noisy toilet, no place to put clothes, the pillows were very lumpy.
5.0 / 10.0
The staff was the very best. The quality of service was awesome! We like access to the beach it was in walking distance.
there wasn’t enough entertainment for the price. Too many rocks in the water at the beach.
8.0 / 10.0
The Spa, the room, the pools, the food!
The Spa hot tub needs to be at 104 degrees. Access from the beach for snorkeling could be better.
8.0 / 10.0
The area is great. You are 5 minutes away from the town. Great night activities.
The rooms need to be upgraded. The lobby looks much better than the rooms.
FAQs
How much does this resort cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is $162 per night. This rental is $8 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Secrets Aura Cozumel - Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Secrets Aura Cozumel - Adults Only. Enjoy the water!
Is Secrets Aura Cozumel - Adults Only pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Secrets Aura Cozumel - Adults Only?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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